Solved: Folders not accessible

elpmek · 12-30-2007

Friends PC fails to boot so hooked the HD up to my PC (XP Home) to get his critical files off before reinstalling windows etc.

However when trying to get the data from the sub-folders in his folder get the message:
E:\Documents & Settings\phil (dad)\My Documents is not accessible - Access denied. (see attached)

This is the same for all items in that folder (as well as another user Mel) however users Mason & Molly all available

Any thoughts?

Hengis · 12-30-2007

Hi,

Firstly, you will need to be logged in as Administrator to get access to that information. If that doesn't work straight off, you will need to "take ownership" of those folders whilst logged in as Admin by following this procedure: How to take ownership of a file or folder in Windows XP

elpmek · 12-31-2007

Thanks that worked.

Transferring 65 Gb takes some time & then it hits a file which it can't touch (perfidata???) & I have to start again.
So how can I copy everthing without errors stopping the transfer?

elpmek · 01-01-2008

No worries - sorted just a permission thing.

thanks again

Hengis · 01-01-2008

Sorry I missed your reply

Glad it worked for you.

[Fixed]

12-30-2007	#2
Hengis PCHF Founder & Owner Join Date: Jan 2004 Location: The PCHF Bunker Posts: 15,583 PC Experience: Microsoft Certified Professional	Re: Folders not accessible Hi, Firstly, you will need to be logged in as Administrator to get access to that information. If that doesn't work straight off, you will need to "take ownership" of those folders whilst logged in as Admin by following this procedure: How to take ownership of a file or folder in Windows XP __________________ Handy Links: Pre-Work \| System File Checker \| Promote PCHF! \| Post your BSOD \| Post a screenshot

12-31-2007	#3
elpmek Tech Support Team Join Date: Feb 2006 Location: Gloucestershire Posts: 2,885 PC Experience: Experienced	Re: Folders not accessible Thanks that worked. Transferring 65 Gb takes some time & then it hits a file which it can't touch (perfidata???) & I have to start again. So how can I copy everthing without errors stopping the transfer?

01-01-2008	#4
elpmek Tech Support Team Join Date: Feb 2006 Location: Gloucestershire Posts: 2,885 PC Experience: Experienced	Re: Folders not accessible No worries - sorted just a permission thing. thanks again

01-01-2008	#5
Hengis PCHF Founder & Owner Join Date: Jan 2004 Location: The PCHF Bunker Posts: 15,583 PC Experience: Microsoft Certified Professional	Re: Folders not accessible Sorry I missed your reply Glad it worked for you. [Fixed] __________________ Handy Links: Pre-Work \| System File Checker \| Promote PCHF! \| Post your BSOD \| Post a screenshot

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