Seeing that my first enquiry was sorted so quickly, I hope this one can be also be resolved.

I have a clean machine (XP Home, SP2, and Adobe Photshop CS3 suite, no other apps, no internet connection) that has been working well for two weeks since I set it up. Two days ago (see attached txt file) I received a recovery from critical event messag at startup. I clicked don't send before realising I should have written down the details. Adobe was mush, and it took a couple of minutes to open the task manager and event viewer. I have written down the event warnings in the txt file.

Basically there is are 3 W32Time warnings and two error messages (102) 1003. The weird thing is that there is no log of the CS3 failing to respond at startup even though there were numerous attempts after doing a reboot. I disabled the Adobe Bonjour service as I thought it might be causing the problem by trying to connect. This doesn't appear to have made any difference.

This morning the machine is working nromally, so I'm beginning to wonder if this is a timing issue - it was early evening when the error reports occured.

I'm confident this isn't a virus or spyware issue as the machine has only been connected to the internet for 3 minutes to activate the CS3 and download the updates from Adobe.

Any ideas or suggestions would be most welcome.

cheers

Al

Believe it or not, the machine just restarted while I was posting the message (so much for my time of day hypothesis!).

The error log which I copied in full is below as I can't edit the previous attachment.


Category: (102)
Event ID: 1003

Description

Error code 000000c2
parameter1 00000007
parameter2 00000cd4
parameter3 02040001
parameter4 89746440

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 63 000000c
0020: 32 20 20 50 61 72 61 6d 2 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 37 2c 20 000007,
0038: 30 30 30 30 30 63 64 34 00000cd4
0040: 2c 20 30 32 30 34 30 30 , 020400
0048: 30 31 2c 20 38 39 37 34 01, 8974
0050: 36 34 34 30 6440

Attached Files

error report.txt (1.6 KB, 2 views)

Everything I can find on this one suggests bad video-card driver... I'd un/reinstall.

Might be a bad video card.. might be That your graphics card or ram isnt in the slot properly... shut off your power, take out power cable, make sure the graphics card is inserted in, make sure you hear clicking noise when you push it in. Same with the RAM. Other than that im not sure

-Jay

OK, this seems consistent with the general info I found at other forums. As luck (?) would have it I was intending to install a new card anyway. I'm using a VMK switch and its amazing how much difference there is between the two machines on the same screen. I will advise moderator if this works.

cheers and thanks for the replies.

Al

I decided to reinstall the OS while I was changing the graphics card as this is an old machine (4 years) and I thought some housekeeping would be useful as in the past a fresh (re)install has sorted out a lot of minor problems.

I'm getting stuck at the point where I'm supposed to get the choices to select and partition the drive to install windows.

I am booting from CD (BIOS set to boot from CD)
Get blue screen while files load
Then the next blue screen just brings up checking c drive and partion space and then immediately starts the installation process, no question on file system, no options for setting partions etc I only have one hdd on the machine,

I have done this before on another machine without problems, so not sure why I'm not getting the option to reformat the drive.

Anyy suggestions?

Al

NO offense-- but did you look the CD over? Scratches/fingerprints...? Almost seems like a setup read error. I've done it myself.

Also-- I your BIOS settings --is there a boot-sector anti-virus setting?
Turn it off --if enabled