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Windows XP/2000 - Window opens before Loading your personal settings posted in the Operating Systems forums; Hi there I have this problem and it is driving me crazy. I cannot seem to find any solution. I have windows xp home on 1 computer and windows xp ...

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  #1  
Old 11-03-2007
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Default Window opens before Loading your personal settings

Hi there
I have this problem and it is driving me crazy. I cannot seem to find any solution.
I have windows xp home on 1 computer and windows xp pro on my laptop. This problem occurs on both these computers.
When I start my computers, it goes through the usual steps. I see the windows logo and then a window comes up. It looks more like a notepad window but the filename on top is garbled. The content of the window is also garbled but limited to 5-10 characters. On my laptop, I can see CL\windows\system32 as the file name but it looks like notepad is trying to open a system file but I can't understand why it is doing it. There is an "OK" button at the bottom and when I click on it, I get the "Loading your personal settings" screen and everything works normally. I don't know why this window shows up and I have tried booting in the safe mode and it still shows up. I have run all 3 anti-virus programs and nothing has been detected. Sometime before "loading your personal settings" page, the system seems to be running a program which opens the notepad or soemthing. Apparently it is not important because when I click ok, everything boots ok. It just started happening a couple of weeks ago. I have no idea which program caused it or is causing it. I ran autoruns.exe and ccleaner and I can't seem to find anything wrong with the registry. I am not sure if there is a problem with a driver or what. I am enclosing my startups log that was created by Hijack this. Maybe someone can help.
Many thanks.
StartupList report, 11/3/2007, 8:10:47 AM
StartupList version: 1.52.2
Started from : F:\Program Files\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16544)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Avast4\ashDisp.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MailFrontier\mantisp m.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\Program Files\MemOptimizer 3\MemOptimizer.exe
C:\PROGRA~1\emoze\emoze.exe
F:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\SpywareGuard\sgmain.exe
F:\PROGRA~1\MICROS~1\rapimgr.exe
C:\PROGRA~1\emoze\EMAgent.exe
C:\Program Files\YPOPs\ypops.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\regedit.exe
F:\Program Files\HijackThis\HijackThis.exe
--------------------------------------------------
Listing of startup folders:
Shell folders Startup:
[C:\Documents and Settings\Pld\Start Menu\Programs\Startup]
SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
YPOPs.lnk = ?
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
ZoneAlarm Client = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
avast! = C:\PROGRA~1\Avast4\ashDisp.exe
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
MemOptimizer = C:\Program Files\MemOptimizer 3\MemOptimizer.exe
emoze = C:\PROGRA~1\emoze\emoze.exe
H/PC Connection Agent = "F:\Program Files\Microsoft ActiveSync\wcescomm.exe"
--------------------------------------------------
Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
[AutorunsDisabled]
Zone Labs Client = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
[OptionalComponents]
*No values found*
--------------------------------------------------
Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
[AutorunsDisabled]
emoze = C:\PROGRA~1\emoze\emoze.exe
MemOptimizer = C:\Program Files\MemOptimizer 3\MemOptimizer.exe
--------------------------------------------------
File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command
(Default) = NOTEPAD.EXE %1
--------------------------------------------------
File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command
(Default) = NOTEPAD.EXE %1
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\ssmyst.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------

Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll - {089FD14D-132B-48FC-8861-0048AE113215}
(no name) - C:\Program Files\Microsoft Money\System\mnyside.dll - {243B17DE-77C7-46BF-B94B-0B5F309A0E64}
SpywareGuard Download Protection - C:\Program Files\SpywareGuard\dlprotect.dll - {4A368E80-174F-4872-96B5-0B27DDD11DB2}
(no name) - F:\PROGRA~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL - {72853161-30C5-4D22-B7F9-0BBC1D38A37E}
TrendProtect - C:\Program Files\Trend Micro\TrendProtect\MSIE\wrs.dll - {E3578B37-6346-4EC1-A82B-38273A100DCF}
--------------------------------------------------
Enumerating Task Scheduler jobs:
1-Click Maintenance.job
shutdown.job
--------------------------------------------------
Enumerating Download Program Files:
[Microsoft Office Template and Media Control]
InProcServer32 = C:\PROGRA~1\MICROS~4\Office12\IEAWSDC.DLL
CODEBASE = http://office.microsoft.com/templates/ieawsdc.cab
[{04E214E5-63AF-4236-83C6-A7ADCBF9BD02}]
CODEBASE = http://housecall60.trendmicro.com/housecall/xscan60.cab
[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://download.microsoft.com/downlo...eckControl.cab
[TmHcmsX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\TmHcmsX.ocx
CODEBASE = http://www.trendsecure.com/framework...ex/TmHcmsX.CAB
[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\avsniff.dll
CODEBASE = http://security.symantec.com/sscv6/S...in/AvSniff.cab
[{544EB377-350A-4295-9BEB-EAB8392E09C6}]
CODEBASE = http://fdl.msn.com/public/investor/v13/invinstl.exe
[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/S.../bin/cabsa.cab
[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://update.microsoft.com/microsof...?1139977045515
[{74D05D43-3236-11D4-BDCD-00C04F9A3B61}]
CODEBASE = http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
[{90051A81-3018-4826-8B38-DD60B6B53F9C}]
CODEBASE = http://www.costcophotocenter.com/CostcoUpload.cab
[{9A9307A0-7DA4-4DAF-B042-5009F29E09E1}]
CODEBASE = http://www.pandasoftware.com/activescan/as5/asinst.cab
[Crucial cpcScan]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\cpcScan.dll
CODEBASE = http://www.crucial.com/controls/cpcScanner.cab
[{CE28D5D2-60CF-4C7D-9FE8-0F47A3308078}]
CODEBASE = http://www.symantec.com/techsupp/act...a/SymAData.cab
[{CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}]
[{E77C0D62-882A-456F-AD8F-7C6C9569B8C7}]
CODEBASE = https://www-secure.symantec.com/tech...ActiveData.cab
[McFreeScan Class]
InProcServer32 = C:\WINDOWS\McAfee.com\FreeScan\mcfscan.dll
CODEBASE = http://download.mcafee.com/molbin/is...30/mcfscan.cab
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
--------------------------------------------------
End of report, 8,442 bytes


  #2  
Old 11-03-2007
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Default Re: Window opens before Loading your personal settings

Welcome to PC Help Forum

Go to Start > run > type msconfig (enter) > startup tab > click dis-able all > ok > re-boot.

Does the box appear now?


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  #3  
Old 11-03-2007
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Default Re: Window opens before Loading your personal settings

Yes it still comes up.
FYI, here is the hijack this log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:31:28 AM, on 11/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MemOptimizer 3\MemOptimizer.exe
C:\Program Files\Avast4\ashMaiSv.exe
C:\Program Files\Avast4\ashWebSv.exe
F:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\System32\svchost.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: TrendProtect - {E3578B37-6346-4EC1-A82B-38273A100DCF} - C:\Program Files\Trend Micro\TrendProtect\MSIE\wrs.dll
O3 - Toolbar: TrendProtect - {F83BE649-1CC3-48EE-B2E2-0826CEF3822A} - C:\Program Files\Trend Micro\TrendProtect\MSIE\wrs.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKCU\..\Run: [MemOptimizer] C:\Program Files\MemOptimizer 3\MemOptimizer.exe
O4 - Startup: AutorunsDisabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open in &new window - C:\Documents and Settings\All Users\Application Data\TuneUp Software\TuneUp Utilities\Web\tuofinw.htm
O8 - Extra context menu item: Translate this page with Google - C:\Documents and Settings\All Users\Application Data\TuneUp Software\TuneUp Utilities\Web\gtranslate.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework...ex/TmHcmsX.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1139977045515
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/act...a/SymAData.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...30/mcfscan.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: trendprotect - {BC3A5F6F-12A0-4B14-A184-32939F413823} - C:\Program Files\Trend Micro\TrendProtect\MSIE\wrs.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Avast4\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O24 - Desktop Component AutorunsDisabled: (no name) - (no file)
--
End of file - 7787 bytes


  #4  
Old 11-03-2007
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Default Re: Window opens before Loading your personal settings

Download this file and see if you can identify the program with it: Windows Startup Inspector Download


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  #5  
Old 11-03-2007
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Default Re: Window opens before Loading your personal settings

I downloaded that program and I couldn't find anything wrong with the programs that I have. Remember I 'disabled' each one of them as per the suggestion given in an earlier post and the window still shows up. It is always between the windows xp logo and the "Loading your personal settings" windows.
I even did sfc /scannow and that problem is still there.
Thanks for your suggestions.
k



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