hi,
I have a presentation tomorrow and there is something wrong with my explorer i suspect it is because of a virus. My windows xp service pack 2 is taking more time than usual to log in and my explorer(desktop, icons,taskbar etc) keep coming and going at what appears to be constant time intervals. if i am working on mozzila it stays intact but the explorer comes and goes constanly in the background.And if i am browsing a drive that would also dissapear. The time interval is about 30 sec. Please please please help as soon as possible.Any help would be greatly appreciated.

Thanks

THIS IS MY HIJACK THIS LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:30:41 PM, on 10/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\svchost.exe
D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Documents and Settings\Administrator\Desktop\HijackThis.exe
D:\WINDOWS\explorer.exe
D:\WINDOWS\system32\imapi.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Microsoft Windows Update
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - D:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - D:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1645522239-706699826-1801674531-500\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User '?')
O4 - HKUS\S-1-5-21-1645522239-706699826-1801674531-500\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [EPSON Stylus C90 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB ZP.EXE /FU "D:\WINDOWS\TEMP\E_S87.tmp" /EF "HKCU" (User '?')
O4 - HKUS\.DEFAULT\..\Run: [EPSON Stylus C90 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB ZP.EXE /FU "D:\WINDOWS\TEMP\E_S87.tmp" /EF "HKCU" (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///D:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///D:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///D:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///D:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - c:\windows\svchost.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Security Services Internet (winmech) - Unknown owner - D:\WINDOWS\winmech\NTSERV~1\srunner.exe

--
End of file - 4534 bytes

Hi there, ill move this topic to the HJT forum, and referr it to our security team for you.

well, you are not running any antivirus apps, so we need to get that fixed first. Log looks clean at first glance, but let's get the AV taken care of.

First download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program. After the trial period, the scanner will continue to work, and you will still be able to receive updates; however, certain advanced setting will no longer be available unless purchsased

1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
3. On the main screen select the icon "Update" then select the "Update now" link.
   • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
6. Under "Reports"
   • Select "Automatically generate report after every scan"
   • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
   IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
2. Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
4. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
   Once the scan is complete do the following:
5. If you have any infections you will prompted, then select "Apply all actions"
6. Next select the "Reports" icon at the top.
7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan as well as a new hjt log.

Thanks,

v

thanks a lot i will do that and post it soon

we'll be here.

hi,
please someone help me set my explorer right it goes off an on constantly on its own i have done the prework as adviced and am posting the AVG and HJT reports.

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:57:09 PM 10/26/2007

+ Scan result:



:mozilla.17:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\b08qsdi1.default\coo kies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.13:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\b08qsdi1.default\coo kies.txt -> TrackingCookie.Tribalfusion : Cleaned.


::Report end




HJT REPORT
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:00:52 PM, on 10/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\SOUNDMAN.EXE
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
D:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
D:\WINDOWS\winmech\NTSERV~1\srunner.exe
D:\WINDOWS\system32\imapi.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\taskmgr.exe
D:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = Microsoft Windows Update
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - D:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - D:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-21-1645522239-706699826-1801674531-500\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User '?')
O4 - HKUS\S-1-5-21-1645522239-706699826-1801674531-500\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1645522239-706699826-1801674531-500\..\Run: [SUPERAntiSpyware] D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [EPSON Stylus C90 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB ZP.EXE /FU "D:\WINDOWS\TEMP\E_S87.tmp" /EF "HKCU" (User '?')
O4 - HKUS\.DEFAULT\..\Run: [EPSON Stylus C90 Series] D:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB ZP.EXE /FU "D:\WINDOWS\TEMP\E_S87.tmp" /EF "HKCU" (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///D:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///D:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///D:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///D:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - c:\windows\svchost.exe (file missing)
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Security Services Internet (winmech) - Unknown owner - D:\WINDOWS\winmech\NTSERV~1\srunner.exe

--
End of file - 5163 bytes



PLEASE HELP ME ANY HELP WOULD BE GREATLY APRECIATED

THANKS