Member Panel

Ok Ok, i had some graphics problems on my old PC, so we tried loads of anti-virus, spyware, adware and stuff. I ran a scan using a program called "WinCleaner Anti-Spyware" hoping for some hint of a result. I ran it, and it changed something in my registry or something, and was told that if anything happens that is bad to my PC within the next week, i should restore the changed item to its previous state. I did a reboot as requested, and BAM. Turns on ok, logs on ok, but when logged on, Desktop transformed into a blue screen, No cursor, no startbar or taskbar. I did the old CTRL+ALT+DEL and tried to open up WinCleaner, but nothing was happening (And it was hard work without a cursor). Is there anything i can do, or will i have to re-format? And on that note, i have misplaced my XP CD. Any ideas?

Hi HazzLewis,
Welcome to PCHF
We have a staff of techs who have a wide variety of skills and will be able to help you with your problem, this is not my area of expertise, one of the folks who can help you should be along shortly.
Thank you
Cart

Well, its been 9hrs and still no support. I feel unloved..

Am i fighting for a lost cause? perhaps i should try a different forum. Its been a long time, and im still waiting for help. I was really hoping for some answers from coming here.

Hi there, please note that there are many users on this forum posting at once, and also the staff come from all different time zones, so its a case of being patient.

Anyway back to the question in hand, can you follow the Pre Work link in my sig and post the logs as attachments for our security team to look at.

I will do my best, but it is litterally Disabled.

[EDIT]

Nope, cannot do it. Cant access my Control Panel, My Computer, or ANYTHING for that matter.

am i allowed to bump my thread?