Hi i wondered if any 1 can help me? when i open windows media player to watch a movie it will not play the movie and bring up an error report to send to microsoft then does a refresh by wiping all open screens and wipe the desktop of all icons then re-load everything.
i have uninstalled and re-installed but there is no change,tho the media player does play music fine its just the movies.please help me if you can i would really appreciate any guidance with this
many thanks
rob

Hi Rob, welcome to PCHF.

Can you play certain types of movie? Which type of movie file are you having problems playing (DVD, DivX, Avi, Mpeg, Mov's for example)?

any file really tho most files are avi do you know what it could be?
many thanks
rob

Playing movies on your PC is entirely down to what "codecs" you have installed on your PC. These are responsible for decoding the movie, and displaying it on the screen. Each type of movie will use it's own codec. You can in theory play any type of you want, as long as you have the codec for it. You can try downloading the Microsoft codec pack from here: Codec Installation Packages for IT Professionals (scroll down to the bottom, and click on "Download Now" at the very bottom). This codec pack I believe include an AVI codec.

EDIT: Marked as Answered.