Hello all!

My computer has been having a few issues for a while now, it randomly restarts or gives me a blue error screen.. I have been reading these forums and trying to fix it myself, but to be honest, I don't know what I am doing.. some of the blue screen message errors are as follows:


ALCXWDM.SYS - Address F7C976F1 base at F7C5B000, DateStamp 462FOF5C
Stop: 0x000000D1 (0x000000fc, 0x00000005, 0x00000001, 0xf7c976f1)



atapi.sys- Address F85C175A base at F85B8000, DateStamp 41107b4d
Stop: 0x0000008E (0X8000000J, 0XF85C175A, 0X80550260, 0X00000000)


win32k.sys


Stop: 0x0000000A (0XCO39A460, 0X00000002, 0X00000000, 0X804E926F)



I also did a hijackthis download and got a log from it, which says the following:





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:20:51, on 19/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Belkin Wireless\Belkin Wireless Keyboard\MagicKey.exe
C:\Program Files\Belkin Wireless\Belkin Wireless Mouse\MouseAp.exe
C:\Program Files\Belkin Wireless\Belkin Wireless Keyboard\OSD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program

Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} -

C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program

Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}

\AlertEng.dll"
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US

ee://aol/imApp
O4 - Global Startup: Enable Belkin Wireless Keyboard Driver.lnk = C:\Program

Files\Belkin Wireless\Belkin Wireless Keyboard\MagicKey.exe
O4 - Global Startup: Enable Belkin Wireless Mouse Driver.lnk = C:\Program

Files\Belkin Wireless\Belkin Wireless Mouse\MouseAp.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -

C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation -

C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1

\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}

\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common

Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 4788 bytes








I don't really understand it, but really wish to fix my computer.. hopefully without having to delete everything on here.. any help or suggestions on how to fix this or these problems would be greatly greatly appreciated.. thank you!!

Hi Tayen, Welcome to PCHF.

I'm leaning very much towards faulty memory at this point. It's the only thing that could cause all three types of BSOD (D1, 8E and OA). The fact that three completely different devices drivers are listed there indicated that a driver problem is unlikey, however to be absolutely sure, if you follow the BSOD's link on my signature, it describes how to post aa dump/log file here for analysis.

Also, memtest is a good application you can use for testing for memory errors:

- If you have a floppy drive and a spare floppy disk, please download: http://www.memtest86.com/memt32.zip

- If not, please download, unzip and use nero to burn this image: http://www.memtest86.com/memtest86-3.2.iso.zip

Hello! Thank you for taking the time to read it and for giving me the info about what it probably is, I am going to try that BSOD link you suggested.

Going to try to add 3 of the latest error log things, that are from the location that you said in the post that is linked to your "bsod" part of your signature..

If you have time, please could you skim read them and tell me if my computer has a chance to live or not?

Attached Files

	Mini092007-01.dmp (88.0 KB, 1 views)
	Mini092007-02.dmp (88.0 KB, 1 views)
	Mini092007-03.dmp (88.0 KB, 1 views)

Oh yes, definately convinced it's memory Tayen. Are you able to run memtest?

Thanks for taking the time to read those reports/logs .. I am unable to run the memtest at the moment as I don't have any floppys here.. I will have to pick some up tomorrow.... Sorry to keep hassling you, but I wondered if there is a fix for it or should I try to reformat it? (didn't want to reformat if at all avoidable)..