hi,

running windows xp sp2.

recently whenever i mouseover the icons in the system tray on my taskbar explorer.exe crashes with the

"has encountered a problem and needs to close"

as soo as this dialog is gone another dialog appears saying "DrWatson Postmortem Debugger has encountered a problem and needs to close".

after that the only way i can get explorer.exe to restart is to use taskmanager to end all dr.watson instances and then it restarts itself.

right-clicking the taskbar also causes it to crash but in this case drwatson does not and explorer restarts imediately

does anyone know why this is happening or how to fix?

if you need any more information id be happy to provide it.

thankyou

If you have your XP CD handy, put it in your CD Rom drive, click Start, click Run and type in the open box (without quotes) "sfc /scannow" and press enter.

If that doesnt work try a repair install of XP.

thanks :P the sfc/scannow worked but only when i ran it from the cmd entered in the run dialog and it didnt run.

a restart was needed afterwards aswell

So do you need any further help with this topic?

no i dont am i suposed to prefix the title with resolved or something. i am new to this forum and am unsure

One of the staff members will do that for you.

ahh i see thanks