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lupgop

for some strange reason , when i put a DVD in the drive the computer hangs - nothing works - i have to physically turn it off... ??? actually get to see the contents of the dvd if i go to my computer and look at the drive - but then bang -- end of. any ideas ?????

Gandalf

Welcome to PCHF.

Are you sure you have a DVD drive and not a CD only drive?
Have DVDs ever worked in the drive?
What application are you using to play the DVD?

lupgop

yep have 2 dvd drives 1= liton lightscribe dvd rw 1 - lg dvd rw. can recall when i got the problem. I run to OPs 1 - windows xp / 1 = Kumbuntu linux. no problems with kumbuntu just windows ..... problem is software doesnt work with kumbuntu. under xp im just brinnging up with explorer and trying to run the execution file - then kerbang system hangs..... really annoying... same both drives.

Gandalf

Originally Posted by lupgop

yep have 2 dvd drives 1= liton lightscribe dvd rw 1 - lg dvd rw. can recall when i got the problem. I run to OPs 1 - windows xp / 1 = Kumbuntu linux. no problems with kumbuntu just windows ..... problem is software doesnt work with kumbuntu. under xp im just brinnging up with explorer and trying to run the execution file - then kerbang system hangs..... really annoying... same both drives.

First, check your BIOS to insure that the BIOS sees the DVD drives.
That is done by pressing the Delete key during bootup.
Second, check the Device Manager. Click on view hidden devices.
Does any of the device have a symbol over it indicating a problem?

lupgop

it sees both drives.. example i had an audio cd in drive "f" when i go to My Computer - it says "Audio CD (F

" when i double click up comes a window showing the contents of the cd , ie all the files - it the case music track. - then kerbammm computer hangs - game over.

GaRHaR

Hi lupgop, welcome to the PCHF.

First thing you need to check, do you have all the security patches from MS? IE7 installed and all that jazz? Also if you update all hardware and software from MS Updates, this will solve alot of your problems. I've seen this issue before and Windows Update fixed it right up for me.

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