hi there

hope you can help me with this please

my laptop is very very slow on start up and most of the time internet etc...
even clicking the red x in the right hand corner you no to close things down or opening things up

its really annoying
i have removed lots of things with spyware tools etc...
run the atf cleaner etc...
but still slow

need info.

go to start > run > sysdm.cpl, click the general tab, tell me what OS you are running and how much ram.

Also, when was the last time you defragged? Once all that is done we'll check for malware, if necessary.

v

windows xp
home edition
version 2002
service pack 2

504mb ram 1.40ghz

thanks

First,
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

• Double-click ATF-Cleaner.exe to run the program.
  Under Main choose: Select All
  Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu. Be sure to tell me how many bytes it freed up.

Next, right click start > explore > right click c drive (or whatever drive has the OS on it) > properties > tools > disk defragmenter > analyze and if it prompts you to defrag, do so.

Let me know how the machine is running after this. Few more tweaks to come afterwards.

thanks,

v

thanks for the above help there still the same issues with loading up a start it takes ages and just in gereral slow but no as slow i no its not the fastest computor but it used to be fine? thanks

did you have to defrag? And is this the same pc we are working on in the other thread? If so, let me know, and I'll merge the posts.....