Hi i have having problems with my computer's operating system, I'm running windows xp pro and i can't get logged in, It go's as far as loading windows, then when i type in my password and click on log on nothing happens, The mouse pointer disappears and there is nothing i can do. I have went into the recovery console and done a chkdsk /p to check for bad sectors on the hard disk, but it says my disk is ok, so I'm lost at this point what to do next. I don't want to format the disk and reinstall the OS because i don't want to loose any data as i don't have it backed up.

Try pressing Ctrl + Alt + Delete at the login screen to see if the classic login screen works.

No nothing happens when i pressed Ctrl + Alt + Del, I think there are corrupt files in the registry or the H.D.D is faulty because i got a message saying (The registry cannot load the hive (file):\SystemRoot\System32\Config\Software or its log or alternate). I have all my files backed up to partition D if that can help?

Hi, give this a shot:

• Turn on the computer.
• While it is booting up, press F8 repeatidly.
• When you get the menu, select Command Prompt.
• When you get to the command prompt, insert your windows xp install disk and type in sfc /scannow.

Good luck,
Adam

In order to get to the classic login screen, Ctrl+Alt+Del bust be pressed twice at the Welcome Screen.

I typed sfc /scannow in after C:\Documents and settings\Administrator and i got the following message
( Windows File Protection could not initiate a scan of protected system files.
The specific error code is 0x000006ba [The RPC sever is unavailable]. )