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Windows XP/2000 - Task bar freezes posted in the Operating Systems forums; Lately my Pentium 4 running Windows XP Home, sp 2 has developed a weird problem: it boots up with no problem, but after startup is complete the task bar is ...

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  #1  
Old 04-26-2007
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Default Task bar freezes
Lately my Pentium 4 running Windows XP Home, sp 2 has developed a weird problem:
it boots up with no problem, but after startup is complete the task bar is frozen: nothing happens when you click or double click on any of the tray icons and nothing pops up when you click on the Start menu.

Oddly enough, desktop icons are not affected. I can run programs normally and access anything that already has a desktop icon. I can even go into My Computer and then into Program Files and run otherwise inaccessible programs by using the .exe icons.

That's about it...it's a mystery and a bit of a headache. Anybody ever run into this before.

Thanks, in advance.

rf
  #2  
Old 04-27-2007
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Hi tuneguy,

sounds like a bit of a virus - can you please follow the prework link in my signiture, and post the resulting logs?


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  #3  
Old 04-27-2007
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Here's the Log. Now what do I do?



Logfile of HijackThis v1.99.1
Scan saved at 3:39:39 PM, on 4/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\MOTU\FireWire Audio\MFWAKeys.exe
C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgamsvr.exe
C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgupsvc.exe
C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgemc.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\system32\emitray.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\Owner\Desktop\BUG RESTORE\HijackThis\HijackThis.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/
O1 - Hosts: 17.250.248.77 idisk0.mac.com idisk1.mac.com idisk2.mac.com idisk3.mac.com idisk4.mac.com idisk5.mac.com idisk6.mac.com idisk7.mac.com idisk8.mac.com idisk9.mac.com idisk10.mac.com idisk11.mac.com idisk12.mac.com idisk13.mac.com idisk14.mac.com idisk15.mac.com idisk16.mac.com idisk17.mac.com idisk18.mac.com idisk19.mac.com idisk20.mac.com idisk21.mac.com idisk22.mac.com idisk23.mac.com idisk24.mac.com idisk25.mac.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunKistEM] "C:\Program Files\Digital Media Reader\shwiconem.exe"
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [H2O] "C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe"
O4 - HKLM\..\Run: [AVG7_CC] "C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: MFWAKeys.lnk = C:\Program Files\MOTU\FireWire Audio\MFWAKeys.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=AOL.com - Welcome to AOL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Aardvark Professional Audio Manager (aardvarkpm) - Aardvark Computer Systems, Inc. - C:\Program Files\Aardvark\aardvark.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\DOCUME~1\Owner\Desktop\BUGRES~1\avgemc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Emagic USB System Tray Service (emitray) - Emagic Soft- und Hardware GmbH - C:\WINDOWS\system32\emitray.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lmab_device - Lexmark International, Inc. - C:\WINDOWS\system32\LMabcoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
  #4  
Old 04-29-2007
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Default My Hijack this log
OK, here it is.

thanks,

rf
Attached Files
File Type: log hijackthis.log (7.1 KB, 1 views)


  #5  
Old 04-30-2007
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look pretty clean. Are you experiencing any problems? There are some abandoned files that can be cleaned. up. please close all other applications, start hjt again, click 'perform system scan only', place a tick next to the following and click 'fix checked'

 O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

Reboot, and you should be good to go. Again, though, what problems were you experiencing?

thanks,

v





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  #6  
Old 05-08-2007
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Default
I did as you suggested, but I still have the same problem, which is this (repeated from my original post):

Lately my Pentium 4 running Windows XP Home, sp 2 has developed a weird problem:
it boots up with no problem, but after startup is complete the task bar is frozen: nothing happens when you click or double click on any of the tray icons and nothing pops up when you click on the Start menu.

Oddly enough, desktop icons are not affected. I can run programs normally and access anything that already has a desktop icon. I can even go into My Computer and then into Program Files and run otherwise inaccessible programs by using the .exe icons.

Any suggestions?

Thanks in advance.

r

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