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Windows XP/2000 - msconfig and safe mode problems..please help!! posted in the Operating Systems forums; OK...While trying to remove some malware..I went to open windows in safe mode using the F8 procedure. I recieved an error saying that due to some new software or hardware ...

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Old 04-22-2007
12bells's Avatar
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Angry msconfig and safe mode problems..please help!!

OK...While trying to remove some malware..I went to open windows in safe mode using the F8 procedure. I recieved an error saying that due to some new software or hardware it was unable to open in safe mode. I reopened windows in normal mode and went to the START menu to access msconfig. There I was able to check the box to start in safe mode on restart. I restarted the computer and got the same message as before saying Windows wasn't able to open in safe mod. I was given 5 options
Safe Mode
Safe mode with networking
safe mode with command

last configuration
and
normal windows

After trying all these options I am still unable to get me computer to start windows in any way. I have ended up in a world of never-ending restarts. The windows xp opening page will come up showing it is trying to open but will stop halfway and restart the computer.

Can someone help me get my windows open again without having to totally reboot the system??? I would like to just access some of my files before totally rebooting. Is there a way to access msconfig while my computer is starting up??

Ps Please give me the "for dummies" version as I'm not not good with the real tech talk..lol

PSS the malware I was trying to rid myself of was cpvfeed.com. If you have any ideas how to get me going again, getting rid of this malware without losing hours and hours worth of work I would much appreciate the help!!!



Last edited by 12bells; 04-22-2007 at 11:20 AM.
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Old 04-22-2007
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You could try booting from the XP CD and getting to the recovery console and then try 'chkdsk' to see if that finds any disk errors, if that fails you could try a repair install but that will still leave you with spyware.

If all of that fails, here is what i would do, i would create an XP 'live cd' just to get access to the files, i would then copy everything i want to a folder called 'backup' and delete EVERYTHING else, then in the xp setup make sure you select 'keep current filesystem intact' which will leave you with the back up folder and just install around it

To create the 'live cd':
  • Grab PEBuilder (Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD)
  • Copy the files from the XP disk over to a folder [using a different pc obviously]
  • If you have an older XP disk with no service packs, you'll have to slipstream it [i can talk you though that if you like]
  • Start PEBuilder and follow on screen instructions
  • Burn the resulting image
I realise this is a bit of an 'around the houses' method, but it should work, if you need any help with it, just ask.



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