hi,,

pls help.... my pc randomly freezes, before it only freeze when im using other software while watching on media player so i was thinking it must be the video card so i tried using my video card on other pc it work perfectly . i tried ignoring the problem however lately things worsen , it freezes frequently & now even without doing anything & to aggravate the situation when i tried restarting it doesnt log to windows it just keep on restarting . please help anyone....

Welcome to PC Help Forum

Let's check your temps first, download this: |MG| Free Download - Motherboard Monitor 5.3.7.0 and let us know what the figures are.

i dunno if this is what your looking for.... please be patient on me...
many thanks.....

71c is pretty hot, if that's an accurate reading. As I'm not that familiar with that app, I'll defer to Hengis the Great, and let him decipher it. I have a funny feeling that it's the main cpu fan that isn't spinning, though....

im not that sure though if i have done the right settings so i also try this software,,i've read this in some of the forums so i tried it,, hope this help....

those all look good....where did that first reading of 71 come from? This could be malware related, but let's wait for a bit to see if hengis pops his head back in. If not, we'll start the malware checkout.

Thanks!

v

One question bluejeans.

When your computer locks up, can you still move the cursor with your mouse? Also if there is sound playing does it continue to play when everything is locked up?

If your mouse cursor is locked up when your machine freezes, I'd be at least 95% certain your problem is heat related.

One thing I've also noticed is that Fan 3 is not spinning and your -5Volt rating seems to be extremely low. Since fans often run at 5 volts, I'd also look into your Power Supply as there might not be anything wrong with the fan, it could just not be getting the power it needs.

If you are comfortable with the internal hardware of your computer, or trust someone enough to fiddle around with your machine's guts, I recommend the following.

1. Unplug your computer.

2. Remove the Side panels of your machine (both of them).

3. Remove your CPU fan or whatever fan isn't spinning (you may have to plug your machine in and power it on to see which one it is...just remember to unplug it before touching anything inside) Leave the heatsink where it is.

4. Grab a regular household fan that can be set up to blow a great amount of air through the machine.

5. With the fan blowing through the machine, power it on and try running some cpu intensive applications while running the moitoring software.

If your machine doesn't lock up anymore then we have a heat issue. Now it's just a matter of determining what's causing it.

If this is the case I reccomend trying a new fan. Mainly because I personally would rather waste 12$ then the 45$ or more required for the next steps. If the new fan doesn't spin. I'd replace the power supply. This can be a pretty daunting task if you're not comfy with the insides of a PC so if you're not...please don't risk your entire machine trying to save a few dollars and have it done by someone else.

I don't really think that this is malware related, not to eliminate the possibility and it wouldn't hurt to run through the prework instructions in valis' or my signature, if your computer will allow you as it could end up saving you all the work I've mentioned above and a few dollars.