[Resolved] Not computer literate

KClay · 03-06-2007

I just got a computer and I know a little about them. I received info about that I just got a virus. Norton Anti virus didn't detect it. I started deleting programs, that I added. I restarted my computer, because that is what they said do to uninstall a program. When I did that I could not get back in. I get to the password screen and they said my domain Compaq is not there. I don't know what to do, I have files I cannot get to. Please help! I have Windows 2000 professional I think SP2 or 3. I tried F8 and boot in safe mode, last known good configuration.
Thanks

valis · 03-06-2007

are you normally part of a domain? Is this a business machine or a home pc? Usually on home rigs you don't have to worry that much about domains, as they are standalone, unless you've set up a domain at your house.

What happens when you try to boot into safe mode?

AW_3_3 · 03-06-2007

I would say try running system restore and then anti-virus again.

valis · 05-15-2007

marked as resolved.

03-06-2007	#1
KClay New Poster Join Date: Mar 2007 Posts: 1	[Resolved] Not computer literate I just got a computer and I know a little about them. I received info about that I just got a virus. Norton Anti virus didn't detect it. I started deleting programs, that I added. I restarted my computer, because that is what they said do to uninstall a program. When I did that I could not get back in. I get to the password screen and they said my domain Compaq is not there. I don't know what to do, I have files I cannot get to. Please help! I have Windows 2000 professional I think SP2 or 3. I tried F8 and boot in safe mode, last known good configuration. Thanks

03-06-2007	#2
valis Senior Security Analyst Join Date: Jan 2007 Location: texas, USA Posts: 2,677 PC Experience: PC Illiterate	are you normally part of a domain? Is this a business machine or a home pc? Usually on home rigs you don't have to worry that much about domains, as they are standalone, unless you've set up a domain at your house. What happens when you try to boot into safe mode? __________________ PCHF Prework / PCHF Rules / AVG / ATF / Housecall / NTRegOpt /Everest / PCHF Protect Your PC / PCHF Postwork M.C.S.A. M.C.P - MS Server 2k3, Network Architecture "Ask Bill why the string in function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Gary Kildall

05-15-2007	#4
valis Senior Security Analyst Join Date: Jan 2007 Location: texas, USA Posts: 2,677 PC Experience: PC Illiterate	marked as resolved. __________________ PCHF Prework / PCHF Rules / AVG / ATF / Housecall / NTRegOpt /Everest / PCHF Protect Your PC / PCHF Postwork M.C.S.A. M.C.P - MS Server 2k3, Network Architecture "Ask Bill why the string in function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Gary Kildall

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03-06-2007	#3
AW_3_3 System Builder Guru Join Date: Nov 2006 Location: Ballston Spa, New York Posts: 2,499 PC Experience: PC Guru	I would say try running system restore and then anti-virus again.