Hi all - I am new here and found this site through Hijack This. I have read a lot of posts and everyone seems so helpful. I hope someone can help me.
I used the Hijack This program on Nov 24th on my other computer and now I have a very big problem!
I thought I was being very careful about what problems I chose to "fix" - but apparently one of the items they said were "nasty" was also necessary. Now I can't connect to the internet with either Mozilla or Explorer. I get messages such as "Internet Explorer could not open the search page" or "Firefox can't find the server at..." I contacted Cablevision, (my internet provider - cable modem) and after confirming that I am connected and the modem is enabled, a test showed that no websites were receiving a "ping". The cablevision tech said something is corrupt and that I would have to contact my computer manufacturer - emachines. It seems to me I deleted whatever it is in my operating system - Windows XP - that communicates with webpages. I tried to restore to an early date, but I get a message that the system couldn't be restored because nothing was changed.
I just wondered if you have any idea what I might have deleted and how I could get it back. I'd appreciate any suggestions. Thanks

Hi ksolar

Welcome to PC Help Forums

Please allow me to apologise for the delay in acknowledging you.

Ok please go the the link provided and follow the instructions given.
http://www.pchelpforum.com/hijackthi...a-prework.html

thanks wolfeymole for that.

Thank you very much wolfeymole. I am sorry I am just responding - been working some long days. I have not had an opportunity to try your suggestions. I am not sure how I am going to download the suggested programs to my other computer - since I can't connect to the internet on that one. Do you think I can download to a flash drive on this computer and then install on the other computer? I had hijackthis on the other computer, but uninstalled it and put it in the trash. I figured it caused my problems.
I really appreciate the help. I will let you know how it goes. Thanks very much again.
PS - I am looking for the thanks button - I don't se it. I feel like a real dummy

duh - just saw the big thanks button!!

Hi again ksolar
You should have no problem putting the program on a flash drive, floppy or even burn it to a cdrom once downloaded, as the file is roughly 200kb in size.