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class08820

Guys,

I just have installed new hard drive in my current PC Everything is perfect but when I get window service pack update and try to do install and my PC keep getting rebooting and I can't download window update services Please let me know what should be done or wha's wrong with this pc hardware or software

Thanks in advance

BradD84

Welcome to PCHF class08820!

Are you absolutely certain that it is in conflict with the windows update? Do you have a genuine version of windows? Is this new hard drive you purchased the hard drive you installed windows on?

class08820

Originally Posted by BradD84

Welcome to PCHF class08820!

Are you absolutely certain that it is in conflict with the windows update? Do you have a genuine version of windows? Is this new hard drive you purchased the hard drive you installed windows on?

Thanks

yes, I am pretty sre this is regarding window conflict because all other application running fine whole day but hen I do install service pack and it strat down load and all sudden it's just reboot One of my friend give me win XP CD copy so I don't know it was genuine version what if win xp cd isn't genuine version

PS: I had used current hard drive before and it was working great

BradD84

Genuine Microsoft Software | How to Tell Try going there, and validate your version of windows. Be sure to use windows explorer.

class08820

Originally Posted by BradD84

Genuine Microsoft Software | How to Tell Try going there, and validate your version of windows. Be sure to use windows explorer.

Here is all I get after running
Thank you for running the Windows Validation Assistant. It appears that your Windows Product Key is valid.

This is a strong indicator that your operating system is genuine, however the Windows Validation Assistant cannot make a final determination.

To verify that you received a genuine Certificate of Authenticity and software CD, compare your anti-piracy features in the next section

BradD84

Alright, my next idea is to close all programs that do not need to run as for some crazy reason they might be crashing your PC while you try and update. From instant messengers to video games and anything in between, they all have to close, I suggest hitting ctrl+alt+del and then going through the task manager and closing all programs that have names you are unsure of. If you need to know what the program is that is running type the process into google. Also go to run on your start button and type 'msconfig'. Do basically the same thing you did with the processor list. After all that reboot. With a clean run try and give the update a go again. If your PC crashes once again, then it may be a virus. From there I recommend either going through with HijackThis Log file or formatting your PC. Let us know how it goes

.

class08820

Originally Posted by BradD84

Alright, my next idea is to close all programs that do not need to run as for some crazy reason they might be crashing your PC while you try and update. From instant messengers to video games and anything in between, they all have to close, I suggest hitting ctrl+alt+del and then going through the task manager and closing all programs that have names you are unsure of. If you need to know what the program is that is running type the process into google. Also go to run on your start button and type 'msconfig'. Do basically the same thing you did with the processor list. After all that reboot. With a clean run try and give the update a go again. If your PC crashes once again, then it may be a virus. From there I recommend either going through with HijackThis Log file or formatting your PC. Let us know how it goes .

ok, I tried but it still crashes any other solution would be really appreciated I run viru scan program and came out everything ok

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