when i startup and logon to my computer a error message comes up immeadiently after i have loged on with the title "Explorer.EXE- unable to locate component" then underneath says "this application has failed to start because Normaliz.dll was not found . Re-installing the application may fix this problem" then there is just my backgound nothing elce no bar at the botom and no icons .

Welcome to PCHF custom!

This is not my area of expertise but another member will be along soon to help you.

Hello custom,

Welcome to PCHF.

what was the last thing you did before this problem started, installed or uninstalled any software maybe?

i installed 3 programs from pctools.com

registry mechanic

spyware doctor

and privacy guardian

and scaned my pc with thenm bleached the harddrive with privacy guardian

and i have tried safe mode and that just loads as a blank screen

Ok Custom, normaliz.dll is not part of Windows XP (except with IE7).

Download normaliz.dll here and put it onto floppy disk or CD:
DLL-files.com - normaliz.dll, free download

Then:

- Once your at your desktop (whats left of it!), press [CTRL]+[ALT]+[DEL] and go to Task manager.
- Click on the Applications tab, followed by New Task and Browse.
- Change "File Type" to All Files
- Browse to your floppy drive or CD, and right click on normaliz.dll followed by Copy.
- Now go to c:\winnt\system32 or c:\windows\system32.
- Right click and Paste.
- Reboot.

This may not fully bring back your system, but at least you'll have your desktop back!

i have put it on a pendrive but i dont get the bit "followed by Copy. "