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Windows XP/2000 - Shut Down posted in the Operating Systems forums; yes you can give it a try but don't forget to backup the registry first or create a restore point genie3251...


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Old 09-17-2006   #15
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yes you can give it a try but don't forget to backup the registry first or create a restore point

genie3251
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Old 09-18-2006   #16
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The entry was already at 0.
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Old 09-18-2006   #17
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hey smeekzilla,

there is another way to speed up the shutdown process

go in registry editor and change the following

[HKEY_CURRENT_USER\Control Panel\Desktop]
"AutoEndTasks"="1"
"HungAppTimeout"="100"
"WaitToKillAppTimeout"="1000"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l]
"WaitToKillServiceTimeout"="1000"


edit: forgot to mention don't forget to backup your registry
hope this helps
genie3251

Last edited by genie3251; 09-18-2006 at 12:17 AM.
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Old 09-18-2006   #18
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Alright, I changed those entries and the shutdown is shorter. But the problem isn't fixed yet. Is there a way I can tell what program is hanging at the end?
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Old 09-18-2006   #19
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From the looks of your logs, you probably fool with alot of audio and video files. It may be sluggish because its getting fragmented , from adding , deleting, shuffling files around. If the registry changes dont help, try defragmenting , and running checkdisk. Check the options to >automatically fix file system errors, and>scan for and attempt recovery of bad sectors. There are many varied opinions on this, but my personal experience on my machines, and ones i work on, has been that a fragmented drive can cause alot of problems, including slow startup, and shutdown. Especially if you do alot of large files like music and movies/videos. Wont cost much to try it.
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Old 09-18-2006   #20
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So I figured out what the problem was. I hope this helps anyone that has a similar issue.

I went through every single process that was running and the process that was hanging was called "UAService7.exe." This process is usually associated with a Sony program. However, I don't have that program on my computer which leads me to believe it was some form of malware. I found the file in my Windows32 folder and deleted the file. Since then I've had no problems. I also reverted the registry changes to makes sure it was indeed the file. And sure enough, everything works perfectly.

Thank you everyone that helped me out. My computer is finally working.
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Old 09-18-2006   #21
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Hi smeekzilla,

glad you finally got your problem sorted.

However, if you're concerned that you've still got some malware on your computer, follow the prework link in my sig and post the resulting logs in the HiJackThis log section. One of the security team will be more then willing to have a look at it for you.
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