Windows 7 Support
Become a Fan of PCHF on Facebook!
User Reviews - Add Yours!
The PCHF Lounge
Go Back   PC Help Forum » Operating Systems » Windows XP/2000
Register for a Free Account

Windows XP/2000 - Cannot delete .tmp files in Norton Antivirus' Quarantine posted in the Operating Systems forums; Hey all. Bit of a back story to this one. Was at uni a few days ago, trying to connect to mIRC, and i got hit with Backdoor.IRC.ZCrew. It kept ...

Advertisement
Advertisement

Reply
Recommended Driver Scanner
Old 08-23-2006   #1
Bronze Member
 
Join Date: Jun 2005
Posts: 17
Exclamation Cannot delete .tmp files in Norton Antivirus' Quarantine

Hey all. Bit of a back story to this one.

Was at uni a few days ago, trying to connect to mIRC, and i got hit with Backdoor.IRC.ZCrew. It kept on coming up with these virus alerts that the trojan was coming in via these .tmp files. Some were deleted, others ,i was alerted to the fact that they could not be...anyway, with some fiddling around in safe mode and scanning.....my computer froze randomly and on the reboot i didnt get any more error messages through Norton AntiVirus about this particular trojan.

I did however notice that my drive's storage space went down by some 5-6 GB. Ive found the source of this problem. Somehow this trojan created 58000+ .tmp files all at 140KB.....they are all sitting in Norton's Quarantine Folder. Every time i try and go into quarantine through the program, the laptop freezes. When i go to the folder manually and try to select all the files and delete it that way...same story. Is there any work around cos Id sure like that 5GB back. I have tried deleting the files through msdos even- still no go. Am using Win Xp Pro on a Toshiba laptop.

Thanks all for your wisdom and help,

James
Jack_Bauer is offline   Reply With Quote
Old 08-23-2006   #2
Elite Member
 
joe5's Avatar
 
Join Date: Jun 2005
Location: Netherlands
Posts: 9,021
Default

Hya Jack.

Have you also waited a while after opening the quarentine options? It could very well be that since the amount, and size of the files, it could take a while for the app to read and display them all.
__________________
- PCHF Team. - (NL) - Mal-ware Eradicator! -

joe5 is offline   Reply With Quote

Reply

Bookmarks

Tags
antivirus, delete, files, norton, quarantine, tmp

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On




All times are GMT. The time now is 07:30 PM.
Powered by vBulletin
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2