Help is much appreciated..thanks
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| Windows XP/2000 - Windows Explorer Problem posted in the Operating Systems forums; Right, yesterday, windows explorer crashed on me, and wouldnt open back up, so i restarted my system, and now explorer doesnt open properly any more, it appears in the processes ... |
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#1 |
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Bronze Member
![]() Join Date: Jul 2006
Posts: 6
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Right, yesterday, windows explorer crashed on me, and wouldnt open back up, so i restarted my system, and now explorer doesnt open properly any more, it appears in the processes tab when i use ctrl alt del but, is does not appear on screen, neither does the desktop, i have ran a spyware check, and a virus check which found, and healed/removed all the viruses they discovered, however when i restarted still nothing! Anyone have any ideas?
Help is much appreciated..thanks
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#2 |
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PCHF Founder & Owner
![]() ![]() Join Date: Jan 2004
Location: The PCHF Bunker
Posts: 14,085 PC Experience: Microsoft Certified Professional
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#3 |
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Bronze Member
![]() Join Date: Jul 2006
Posts: 6
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Thanks, but, i dont have the windows XP disc, it was on the pc when i bought it, so all i have is the e-machines system restore disk, which, apparently doesnt have the capabilities to run that check
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#4 |
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Tech Member
![]() Join Date: Jul 2006
Location: Western Australia
Posts: 6,068 PC Experience: Elite PC Guru
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if you got task manager (ctrl+alt+del) select Explorer.exe and End Process (say yes to the question).
And then File -> Run -> type in explorer it should reload explorer for that instance. If this works, then there's something you can do, if it doesn't work - reinstall windows.
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#5 |
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Bronze Member
![]() Join Date: Jul 2006
Posts: 6
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That doesnt work
but thanks anyways...i have reason to believe it could very well be ..Trojan Horse IRC/BackDoor.sdbot2.cfk anyone know if this would affect my PC in this way? and how i would go about removing it. |
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#6 |
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PCHF Founder & Owner
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Location: The PCHF Bunker
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Follow the "Pre-Work" link in my signature below, then post your logs into the HJT forum.
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#7 |
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Elite Member
![]() Join Date: Jun 2005
Location: Netherlands
Posts: 9,025
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Also download and run Stinger (see link below in my sig) , and have a quick look in here:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and post back with the filenames of the files present. (if any) If you see taskmgr.exe or msconfig.exe there then delete them and reboot.
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- PCHF Team. - (NL) - Mal-ware Eradicator! - - Online AV Scans - HijackThis! - Bootdisk.com - ATF-Cleaner - Stinger - 'Prework' - 'Afterwork' - PCHF Rules - Last edited by joe5; 07-20-2006 at 06:43 PM. |
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