I have an ACER laptop and I would like to reformat the hard drive as I have a virus on it ....
The laptop came with System Recovery Disk and no floppys -
When I try to reboot via the CD select reboot form CD and save settings the laptop loads Windows XP but does not give me option to reformat ---
The virus is also there - AntiNorton Virus comes up with 86 viruses it cannot delete .....and laptop is incredibly slow ......!!!
How can I get back to factory settings ?? please help !!!
My work is backed up - so no fear of losing it !!!
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| Windows XP/2000 - laptop reformat posted in the Operating Systems forums; I have an ACER laptop and I would like to reformat the hard drive as I have a virus on it .... The laptop came with System Recovery Disk and ... |
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#1 |
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Bronze Member
![]() Join Date: Jul 2006
Posts: 5
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#2 |
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PCHF VIP
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Location: UK
Posts: 2,338 PC Experience: Experienced
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Hi Parry, and welcome to PCHF, If you can still boot into Windows, have you got the eManager under the list of programs? If so click on this and then click on eRecovery.
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#3 |
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Bronze Member
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no - i dont have that
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#4 |
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PCHF VIP
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Posts: 2,338 PC Experience: Experienced
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Do you know how to get into your laptops BIOS? If so boot into the BIOS and make sure the CD Drive is set to boot first and then insert the CD.
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#5 |
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sorry I didnt see this but I do have e-manager - should I make recovery disks???
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#6 |
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PCHF VIP
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Location: UK
Posts: 2,338 PC Experience: Experienced
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Well i find it would be best if you did this after you did the reformat. While in eManager, click on eRecovery and follow the prompts.
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#7 |
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Bronze Member
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thanks i'll try it tomorrow as I'm away from home
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