crashing on video files

CodilX · 07-03-2006

Hi everyone, I'm new to the forums, hope to get some help

Everytime I try to open a .avi, .mpg, etc.. Windows Media Player just freezes, and then crashes along with explorer. drwtsn32 show's this:

Application exception occurred:
App: C:\Program Files\Windows Media Player\wmplayer.exe (pid=576)
When: 7/3/2006 @ 11:06:20.062
Exception number: c0000005 (access violation)

Can someone help me with this?

Thx. - Matt

CodilX · 07-03-2006

The same thing happens when I try to play it with Winamp. And also, explorer get's this error:

Application exception occurred:
App: C:\WINDOWS\explorer.exe (pid=4028)
When: 7/3/2006 @ 11:05:21.484
Exception number: c0000005 (access violation)

MadGamer · 07-03-2006

Hi Codilk and welcome to pchf, the first thing i would like you to do is follow the instructions in the pre work link in my sig and post back the resulting 2 logs.

CodilX · 07-03-2006

Here you go

joe5 · 07-07-2006

Hya CodilX , im sorry for the very late reply.

Sofar it doesn't look like a malware problem. But could you post the Ewido log aswel?

07-03-2006	#1
CodilX Bronze Member Join Date: Jul 2006 Posts: 5	crashing on video files Hi everyone, I'm new to the forums, hope to get some help Everytime I try to open a .avi, .mpg, etc.. Windows Media Player just freezes, and then crashes along with explorer. drwtsn32 show's this: Application exception occurred: App: C:\Program Files\Windows Media Player\wmplayer.exe (pid=576) When: 7/3/2006 @ 11:06:20.062 Exception number: c0000005 (access violation) Can someone help me with this? Thx. - Matt

07-03-2006	#2
CodilX Bronze Member Join Date: Jul 2006 Posts: 5	The same thing happens when I try to play it with Winamp. And also, explorer get's this error: Application exception occurred: App: C:\WINDOWS\explorer.exe (pid=4028) When: 7/3/2006 @ 11:05:21.484 Exception number: c0000005 (access violation)

07-03-2006	#3
MadGamer PCHF VIP Join Date: May 2004 Location: UK Posts: 2,338 PC Experience: Experienced	Hi Codilk and welcome to pchf, the first thing i would like you to do is follow the instructions in the pre work link in my sig and post back the resulting 2 logs. __________________ [center][u]Members Picture Gallery Firefox Tweaks Anti Virus Tools Anti Spyware Tools Pre Work After Work

07-07-2006	#5
joe5 Elite Member Join Date: Jun 2005 Location: Netherlands Posts: 9,025	Hya CodilX , im sorry for the very late reply. Sofar it doesn't look like a malware problem. But could you post the Ewido log aswel? __________________ - PCHF Team. - (NL) - Mal-ware Eradicator! - - Online AV Scans - HijackThis! - Bootdisk.com - ATF-Cleaner - Stinger - 'Prework' - 'Afterwork' - PCHF Rules - Donate to PCHF. And get>

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