ok i reformatted my hd and now there is a bunch of files left over from my previous installation that i dont want nemore and some of them when i try to delete they say access is denied and what not. and also i dont know what files are okay to delete in the documents and settings folder. there are still some programs in program files but they dont show up in start menu or add/remove programs so how do i get them to show up in those?? or do i just keep what i want and delete the rest? plz help! thanks for all your help! remote desktop connection would be nice so u guys can do it for me.