I have four xp users on my pc. Three of them are fine generally but my wife's session has a major problem :
If she clicks on a link in Outlook OR if she clicks on a link in our preferred web browser (Mozilla) the computer freezes for a few minutes and then anything from 55 to 65 Internet Explorer windows open !
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| Windows XP/2000 - Dozens of explorer windows opening unexpectedly posted in the Operating Systems forums; I have four xp users on my pc. Three of them are fine generally but my wife's session has a major problem : If she clicks on a link in ... |
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#1 |
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Bronze Member
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Location: Essex,England
Posts: 35
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#2 |
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PCHF Founder & Owner
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Location: The PCHF Bunker
Posts: 14,069 PC Experience: Microsoft Certified Professional
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Welcome to the forum
![]() I think it's a good idea for you to click on the [Pre-Work] link below in my signature and follow the instructions in there.
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#3 |
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Bronze Member
![]() ![]() Join Date: May 2006
Location: Essex,England
Posts: 35
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Originally Posted by Hengis
Thank you so much for all of those links in the prework tab. It always amazes me how much rubbish has found it's way on to my pc.
I can confirm that after a reboot I went into an email on my wife's Outlook session and clicked alink to unsubscribe to a web site and the same thing happened as has been happening......55 Internet Explorer windows opened and the computer froze I'll post all the logs as requested and wait for you to tell me what to do next
Last edited by Essex Hammer; 05-27-2006 at 03:48 PM. |
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#4 |
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Elite Member
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Location: Netherlands
Posts: 9,025
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Hya Essex Hammer.
I see you have two AV's running at the same time , that can cause performence and conflict problems to have more then one running realtime. I would uninstall or disable one of them. And to make sure the SpyFalcon infection that Spysweeper detected is fully removed please follow these instructions: NOTES:
As. Change the Save as Type to All Files. Name the file fixquake.reg and then click save. it to your Desktop. We will use it later after a reboot into safe mode. Code:
REGEDIT4
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{0c7416f0-dd23-420f-97f5-aae352ea2bf1}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{1C3B31AE-FD16-D2CE-43FF-DC4CD5C1BC5E}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{35A88E51-B53D-43E9-B8A7-75D4C31B4676}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{336ec37f-54bf-4f13-8237-03f64fa591e7}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{5bc82bdb-bc03-4671-9a78-3ef2b68449de}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{64ba30a2-811a-4597-b0af-d551128be340}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{786C369D-409A-456f-A13C-971EADA850C6}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{87A3E824-A726-4CF4-8A66-6314B11BDA0C}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{89aef01d-d237-49c7-84dc-4e1904c1fd31}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8e99f990-b75a-4568-b3c8-24cbc8cbbfc1}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{AC1B4DA2-12FA-31F2-1A7D-CD2B14E6AD4E}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CA14EE13-ED15-C4A2-17FF-DA4D15C1BC5E}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CD5E2AC9-25CE-A1C5-D1E2-DC6B28A6ED5A}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{e04408db-4812-4478-8d4d-e46edcffd3b6}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{E2CA7CD1-1AD9-F1C4-3D2A-DC1A33E7AF9D}]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{EA26CE12-DE64-A1C5-9A4F-FC1A64E6AC2E}]
[-HKEY_CURRENT_USER\CLSID\{786c369d-409a-456f-a13c-971eada850c6}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{0c7416f0-dd23-420f-97f5-aae352ea2bf1}"=-
"{1C3B31AE-FD16-D2CE-43FF-DC4CD5C1BC5E}"=-
"{336ec37f-54bf-4f13-8237-03f64fa591e7}"=-
"{35A88E51-B53D-43E9-B8A7-75D4C31B4676}"=-
"{5bc82bdb-bc03-4671-9a78-3ef2b68449de}"=-
"{64ba30a2-811a-4597-b0af-d551128be340}"=-
"{786C369D-409A-456f-A13C-971EADA850C6}"=-
"{87A3E824-A726-4CF4-8A66-6314B11BDA0C}"=-
"{89aef01d-d237-49c7-84dc-4e1904c1fd31}"=-
"{8e99f990-b75a-4568-b3c8-24cbc8cbbfc1}"=-
"{AC1B4DA2-12FA-31F2-1A7D-CD2B14E6AD4E}"=-
"{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}"=-
"{CA14EE13-ED15-C4A2-17FF-DA4D15C1BC5E}"=-
"{CD5E2AC9-25CE-A1C5-D1E2-DC6B28A6ED5A}"=-
"{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D}"=-
"{e04408db-4812-4478-8d4d-e46edcffd3b6}"=-
"{E2CA7CD1-1AD9-F1C4-3D2A-DC1A33E7AF9D}"=-
"{EA26CE12-DE64-A1C5-9A4F-FC1A64E6AC2E}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpywareQuake"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpyFalcon"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\run]
"dcomcfg.exe"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SpywareQuake.com]
[-HKEY_LOCAL_MACHINE\SOFTWARE\SpywareQuake.com]
[-HKEY_LOCAL_MACHINE\SOFTWARE\SpyFalcon]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b0398eca-0bcd-4645-8261-5e9dc70248d0}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7A932ED2-1737-4AB8-B84D-C71779958551}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objecta\{7A932ED2-1737-4AB8-B84D-C71779958551}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7A932ED2-1737-4AB8-B84D-C71779958551}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A5C70510-5A01-B2A5-CF84-D6DC13859967}]
[-HKEY_CLASSES_ROOT\CLSID\{0c7416f0-dd23-420f-97f5-aae352ea2bf1}]
[-HKEY_CLASSES_ROOT\CLSID\{1C3B31AE-FD16-D2CE-43FF-DC4CD5C1BC5E}]
[-HKEY_CLASSES_ROOT\CLSID\{336ec37f-54bf-4f13-8237-03f64fa591e7}]
[-HKEY_CLASSES_ROOT\CLSID\{35A88E51-B53D-43E9-B8A7-75D4C31B4676}]
[-HKEY_CLASSES_ROOT\CLSID\{5bc82bdb-bc03-4671-9a78-3ef2b68449de}]
[-HKEY_CLASSES_ROOT\CLSID\{{64ba30a2-811a-4597-b0af-d551128be340}]
[-HKEY_CLASSES_ROOT\CLSID\{786C369D-409A-456f-A13C-971EADA850C6}]
[-HKEY_CLASSES_ROOT\CLSID\{7A932ED2-1737-4AB8-B84D-C71779958551}]
[-HKEY_CLASSES_ROOT\CLSID\{87A3E824-A726-4CF4-8A66-6314B11BDA0C}]
[-HKEY_CLASSES_ROOT\CLSID\{89aef01d-d237-49c7-84dc-4e1904c1fd31}]
[-HKEY_CLASSES_ROOT\CLSID\{8e99f990-b75a-4568-b3c8-24cbc8cbbfc1}]
[-HKEY_CLASSES_ROOT\CLSID\{AC1B4DA2-12FA-31F2-1A7D-CD2B14E6AD4E}]
[-HKEY_CLASSES_ROOT\CLSID\{B0398ECA-0BCD-4645-8261-5E9DC70248D0}]
[-HKEY_CLASSES_ROOT\CLSID\{C9FA1DC9-1FB3-C2A8-2F1A-DC1A33E7AF9D}]
[-HKEY_CLASSES_ROOT\CLSID\{CA14EE13-ED15-C4A2-17FF-DA4D15C1BC5E}]
[-HKEY_CLASSES_ROOT\CLSID\{D1A2E7CD-F5C1-21A8-CA2C-13D0AC72D19D}]
[-HKEY_CLASSES_ROOT\CLSID\{e04408db-4812-4478-8d4d-e46edcffd3b6}]
When you locate the files, right click on them and select Rename. Change the dll extension to DDD. For example: rename xenadot.dll to xenadot.DDD We will fully delete the files later.
And could you post the Ewido scanning log aswell?
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#5 |
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Bronze Member
![]() ![]() Join Date: May 2006
Location: Essex,England
Posts: 35
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Hiya Joe
1) my apologies for attaching the wrong scan ![]() 2) none of the dll files were found in the system32 folder 3) none of the other files listed were found either 4) the disk cleanup lasted two seconds (can that be right ?) 5) Can I confirm that you think I have AVG and Symantec running ? Which one would you recommend that I keep please ? SMitfiles scan attached to this reply but Ewido scan is apprently too big (?!) so I'll send it in a separate reply Good night for now. I will donate some money when this is finished but until then ......just a big...THANKS ! Last edited by ladygreenwitch; 05-28-2006 at 03:44 AM. |
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#6 |
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Bronze Member
![]() ![]() Join Date: May 2006
Location: Essex,England
Posts: 35
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Here is the Ewido Scan in three parts
Last edited by ladygreenwitch; 05-28-2006 at 03:45 AM. |
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#7 |
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PCHF Founder & Owner
![]() ![]() Join Date: Jan 2004
Location: The PCHF Bunker
Posts: 14,069 PC Experience: Microsoft Certified Professional
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Thanks, I am sure that Joe will be right back onto this as soon as he comes online
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