It is indeed strange that the filename brings up no results at all , but you could give this a try:
Technical support for Quicken is available from 5:00 a.m. to 5:00 p.m. Pacific time, Monday through Friday at (800) 811-8766. Depending on why you call, there may be a $24.95 charge for the call.
Phone support is free of charge for the following issues: - If Quicken phone support can?t resolve your issue, there is no charge for the call.
- Product defects known to Intuit, or that are found and verified during your troubleshooting session. If billing was started for this issue, it would be reversed.
- Data conversion from earlier versions of Quicken to current versions on the same platform (Windows to Windows or Mac to Mac).
- Installing Quicken for Windows and Quicken for Macintosh.
- Registration of Quicken.
- Quicken Bill Pay problems.
- Known server issues or outages.
It is free of charge for registration problems.