[Fixed] - Comp back to factory settings

cartandpeg · 04-28-2006

G/day
for many moons I have been having a prob capturing video, via my firewire port.

To date I have elimanted the video camera,the cable and I fitted a firewire host adapter in case the one in my comp was playing up, same result can not capture video etc.

I fitted the new firewire adaptor to another comp (very old comp) connected the camera etc and I can capture video, though as it an old slow comp the final playback is somewhat jittery.

The only thing I can think of is that it may be a windows problem, so, if i was to take my comp back to factory setting as when i purchased it ,would this eliminate
the possible windows prob i may have.
Understanding that i would have to save all my stuff on the comp as of now ( pics etc etc )

I have no discs with this comp as it was all pre-installed.
The system is.

Pent 4 3000mhz
XP Home
80gb hard drive
512 mb

and about 12mths old so all is good inside.

Thankyou for any help........Andy

Zimbo · 04-28-2006

Hey there cartandpeg

Theoretically it would solve your problem, but have you ever been able to capture videos on this machine, even when you first bought it?

I have no discs with this comp as it was all pre-installed.

Did you not receive any restore disks with your computer or windows XP disks?

cartandpeg · 04-28-2006

Hi Zimbo,
yes I had no problem what so ever capturing video and burn the movies etc, I have no discs at all with the comp it is a Packard Bell, all preinstalled.

One thought though,my wife tells me that one time i downloaded some rubbish ie: toolbars pop ups etc,I fixed that prob up ( with the help of this site

)
and she thinks it has played up since then,however that could sheer coincidence as well.

Ok ty zimbo

joe5 · 04-28-2006

To recover a Packerd Bell without cd's:

Whilst the Non-destructive option should keep your personal data, we recommend that you make backups if you can.
Save a copy of your personal documents onto floppy disks, memory cards or high capacity disks. You can backup large amounts of data using your CD writer, and create your own archives. Please refer to the Tutorials section in Packard Bell InfoCentre to learn how to create backups, or click on the link down the right hand side of this page.

Return your computer to its original configuration.
Remove any additional hardware components (such as sound cards, video cards or network cards) that you may have added to your computer.

Reinstall the original Packard Bell hardware components if you have removed them.

Make sure that your keyboard, mouse, monitor and speakers are connected properly (if appropriate for your computer).

Disconnect any additional devices that you have connected to your computer (such as printer, scanner or camera).

Start the recovery from Microsoft Windows?:
From Windows? you can start the recovery through the Smart Restore program. Click Start > All Programs > Packard Bell Support > Smart Restore. On the screen below select the highlighted icon.

A new window will open up, click on OK to restart your computer and begin the recovery process.

If you can no longer get Windows? to start:
Power on your computer. When the Packard Bell logo appears, press and hold the [F11] key for a few seconds to start the Recovery Program:

The computer will load the recovery program and display the screen below.

Select either Windows? XP System Restore or Recovery Program as appropriate and click Next to continue. System Restore is recommended if the computer will start into Windows?.

Selecting Windows? XP System Restore will restart the computer and launch the System Restore program.

Selecting Recovery Program presents the screen below.

Selecting a Partial Recovery and clicking Next displays the Restore a user account screen (shown below).

Selecting a Complete Recovery and clicking Next displays a summary screen. You will be warned of data loss when proceeding with a complete recovery, your computer will be returned to its out of the box setup.

Select one of the users listed and click on Next to continue. Other users data will still exist after recovery, but you will have to browse to it manually as their profiles will not be automatically created.

A Recovery Program summary screen is displayed showing details of the options selected. Click on Next once more to continue.

The recovery will now begin and will take up to 15 minutes.

Upon completion a summary screen will be displayed to show you where your files have been kept.

cartandpeg · 04-29-2006

Thankyou, mission accomplished,after taking comp back to factory settings the capture side of the camera works fine

Not something i would do on a regular basis though lol.

joe5 · 04-29-2006

Glad we could help , and that everything is working now.

Marked as Fixed.

04-28-2006	#1
cartandpeg Elite Member Join Date: Nov 2005 Location: Victoria,Australia Posts: 856	[Fixed] - Comp back to factory settings G/day for many moons I have been having a prob capturing video, via my firewire port. To date I have elimanted the video camera,the cable and I fitted a firewire host adapter in case the one in my comp was playing up, same result can not capture video etc. I fitted the new firewire adaptor to another comp (very old comp) connected the camera etc and I can capture video, though as it an old slow comp the final playback is somewhat jittery. The only thing I can think of is that it may be a windows problem, so, if i was to take my comp back to factory setting as when i purchased it ,would this eliminate the possible windows prob i may have. Understanding that i would have to save all my stuff on the comp as of now ( pics etc etc ) I have no discs with this comp as it was all pre-installed. The system is. Pent 4 3000mhz XP Home 80gb hard drive 512 mb and about 12mths old so all is good inside. Thankyou for any help........Andy

04-28-2006	#2
Zimbo Friend of PCHF Join Date: Sep 2004 Location: Right here ! Posts: 2,148	Hey there cartandpeg Theoretically it would solve your problem, but have you ever been able to capture videos on this machine, even when you first bought it? I have no discs with this comp as it was all pre-installed. Did you not receive any restore disks with your computer or windows XP disks? __________________ - PCHF Rules - PCHF Staff - Join the Team - Prework - Protect your PC - Tools - Inside your PC - Bootdisk.com

04-28-2006	#3
cartandpeg Elite Member Join Date: Nov 2005 Location: Victoria,Australia Posts: 856	Factory settings Hi Zimbo, yes I had no problem what so ever capturing video and burn the movies etc, I have no discs at all with the comp it is a Packard Bell, all preinstalled. One thought though,my wife tells me that one time i downloaded some rubbish ie: toolbars pop ups etc,I fixed that prob up ( with the help of this site ) and she thinks it has played up since then,however that could sheer coincidence as well. Ok ty zimbo

04-28-2006	#4
joe5 Elite Member Join Date: Jun 2005 Location: Netherlands Posts: 9,021	To recover a Packerd Bell without cd's: Whilst the Non-destructive option should keep your personal data, we recommend that you make backups if you can. Save a copy of your personal documents onto floppy disks, memory cards or high capacity disks. You can backup large amounts of data using your CD writer, and create your own archives. Please refer to the Tutorials section in Packard Bell InfoCentre to learn how to create backups, or click on the link down the right hand side of this page. Return your computer to its original configuration. Remove any additional hardware components (such as sound cards, video cards or network cards) that you may have added to your computer. Reinstall the original Packard Bell hardware components if you have removed them. Make sure that your keyboard, mouse, monitor and speakers are connected properly (if appropriate for your computer). Disconnect any additional devices that you have connected to your computer (such as printer, scanner or camera). Start the recovery from Microsoft Windows?: From Windows? you can start the recovery through the Smart Restore program. Click Start > All Programs > Packard Bell Support > Smart Restore. On the screen below select the highlighted icon. A new window will open up, click on OK to restart your computer and begin the recovery process. If you can no longer get Windows? to start: Power on your computer. When the Packard Bell logo appears, press and hold the [F11] key for a few seconds to start the Recovery Program: The computer will load the recovery program and display the screen below. Select either Windows? XP System Restore or Recovery Program as appropriate and click Next to continue. System Restore is recommended if the computer will start into Windows?. Selecting Windows? XP System Restore will restart the computer and launch the System Restore program. Selecting Recovery Program presents the screen below. Selecting a Partial Recovery and clicking Next displays the Restore a user account screen (shown below). Selecting a Complete Recovery and clicking Next displays a summary screen. You will be warned of data loss when proceeding with a complete recovery, your computer will be returned to its out of the box setup. Select one of the users listed and click on Next to continue. Other users data will still exist after recovery, but you will have to browse to it manually as their profiles will not be automatically created. A Recovery Program summary screen is displayed showing details of the options selected. Click on Next once more to continue. The recovery will now begin and will take up to 15 minutes. Upon completion a summary screen will be displayed to show you where your files have been kept. __________________ - PCHF Team. - (NL) - Mal-ware Eradicator! - - Online AV Scans - HijackThis! - Bootdisk.com - ATF-Cleaner - Stinger - 'Prework' - 'Afterwork' - PCHF Rules - Donate to PCHF. And get>

04-29-2006	#5
cartandpeg Elite Member Join Date: Nov 2005 Location: Victoria,Australia Posts: 856	Success Thankyou, mission accomplished,after taking comp back to factory settings the capture side of the camera works fine Not something i would do on a regular basis though lol.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode