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trixta

hi im new to this forum im requesting some help off you guys..

i suffer from many problems with my pc: it restarts alot randomly and when i play a video on media player sometimes/well mostly the videos frame moves really slow and the sound doesnt go in sync with the video. i dont know if i have a undetectable virus... i am using such programs as: BitDefender Pro 9 anti-virus...and Microsoft AntiSpyware,Registry Mechanic,Spyware Doctor and they pick up no viruses or spyware....so i am wondering if i should reboot?....im curious to know if there is a way to reboot without reinstalling a fresh xp..as this computer is custom made i dont have a xp disk at hand and i would like to wipe everything off except for my OS Windows XP?

if theres any way you guys can help, it would be much appreciated thanks

Scouse

Hi Trixta,

Welcome to PCHF!

I'm unsure what you mean by 'reboot'? Also, do you know what graphics card you have, as this may be affecting your viewing of videos.

joe5

Originally Posted by trixta

i dont know if i have a undetectable virus... i am using such programs as: BitDefender Pro 9 anti-virus...and Microsoft AntiSpyware,Registry Mechanic,Spyware Doctor and they pick up no viruses or spyware....

Hya Trixta , welcome to PCHF.

Can you post an hijackthis log? Then i can have a look whats running and if you might have malware issues. See download link below in my sig.

Originally Posted by trixta

so i am wondering if i should reboot?.

...im curious to know if there is a way to reboot without reinstalling a fresh xp

If you mean reinstall windows , then maybe not. Lets first have a look whats goin on on youre pc. And yes , you could do an repair install of windows but you would need an XP disc for it though.

Originally Posted by trixta

..as this computer is custom made i dont have a xp disk at hand and i would like to wipe everything off except for my OS Windows XP?

Nope , thats not possible im afraid.

And what are youre system specs?

trixta

ok well my system has:
Windows Xp Professional 2002 Version Service Pack 2
1024Gig DDR RAM
Intel(R) Pentium(R) 4 CPU 3.20Ghz
3.12Ghz
256MB NVIDIA GeForce FX 5500

My HiJackThis log:
http://s37.yousendit.com/d.aspx?id=1...70RFBG7H6TII4X

^^Didnt know any other way to upload it sorry^^

i mean reboot as in like a format without removing xp

thanks with your help so far u guys are gr8!

joe5

Nothing really bad or anything but a couple of things to fix:

Do this only if you indeed dont use Panda security center anymore:

Please download LSPFix from here.
Disconnect from the internet and run the LSPFix.exe that you have just downloaded.
Check the I know what I'm doing box.
In the Keep box you should see one or more instances of pavlsp.dll.
Select every instance of pavlsp.dll and move each one to the Remove box by clicking the >> button.
When you are done click Finish>>.

And these can be fixed with hjt:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - blank (file missing)
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - blank (file missing)

trixta

i moved eveything from the keep box over to finish box and cliked finish is dat ok....how do u mean HJT can fix them missing files etc

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