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Windows XP/2000 - Keyboard fails when at windows logon posted in the Operating Systems forums; Hey Guys, Maybe someone can help me out. I have an older Gateway Athlon 950Mghz PC, and I recently moved it to another room. I am running windows XP. Now, ...

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  #1  
Old 04-09-2006
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Default Keyboard fails when at windows logon

Hey Guys,

Maybe someone can help me out. I have an older Gateway Athlon 950Mghz PC, and I recently moved it to another room. I am running windows XP. Now, when I boot up, it takes me to the user screen, where you click which profile to boot up. I have 2. 1 is a generic user profiler, and the other is mine, and it requires a password to log onto windows. Well, when I boot up, my keyboard and mouse work fine, however when I get to the profile logon screen, and choose a user, as soon as I press any button on the keyboard, the mouse and keyboard lock up. I tried this a few times with the same result, so after that, I tried to log onto the generic profile that does not require a password. I tried that, and sure enough, XP booted up just fine. BUT, as soon as XP was all the way up, I hit a button on the keyboard, and the mouse and keybrd locked up again. I tried logging on with safe mode, and still, the keybrd locked everything up.

So, I went back into the PC and XP with the generic profile that does not require a password, and started checking things out with the mouse. I went to device manager, and discovered that there is a mouse driver, but no keyboard driver. This is bad. Here is the worst news. I can't make any system changes as the generic user because that user has no admin privileges, and I can't login on my profile which has admin rights because it is password protected, and requires me to use the keyboard to get in. This also means that I can?t use system restore to go back a week to when everything was ok.

Any suggestions would be greatly appreciated. I have the original XP disk, but don't really feel like reinstalling the OS unless absolutely necessary, and I?m not sure if I could even do that with the keyboard not working in windows. Remember, it works just fine in DOS. Oh yeah, one last thing. I have 3 keyboards, and have tried them all. They all do the same thing. I don't know why XP isn?t just reinstalling a keyboard driver upon restart.

Please help....thanks!

-Tim


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Old 04-09-2006
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Are your mouse and keyboard PS/2 or USB? Maybe you can try booting with a USB keyboard plugged in.


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Old 04-09-2006
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Originally Posted by Ge64
Are your mouse and keyboard PS/2 or USB? Maybe you can try booting with a USB keyboard plugged in.
Or just the otherway around.



Hya Tjhorner1 , welcome to PCHF.

Sounds like some file are corrupted or have been deleted somehow. Best thing i can think of atm if changing from PS/2 to USB and/or the otherway around doesn't work is trying an repair install of windows. You wont loos any files but will have to update windows again when done:

http://www.michaelstevenstech.com/XPrepairinstall.htm


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