[Fixed] Problem with windows explorer.exe

skullfire · 03-13-2006

I have recently started to get this problem, whenever i try and highlight a movie file, or right click a movie file, i get an error

'Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.'
"AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: mpeg2dmx.ax
ModVer: 2.0.84.30429 Offset: 0000dff3"

And it crashes basically..... any help?

oh and i ran 'hijack this' and here is what i got

"Logfile of HijackThis v1.99.1
Scan saved at 12:18:09 PM, on 13/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

joe5 · 03-13-2006

Hi Skullfire , welcome to PCHF.

Youre hjt log is clean , but these can be fixed:

O2 - BHO: (no name) - {9EF8ED6F-49DE-AFDE-AD2F-8F6E7D05EDAE} - (no file)
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O2 - BHO: (no name) - {AE1C5E16-D5F0-ABCE-C7F2-AA1BF4CCACCE} - (no file)

For the rightclick/highlight prob , give this a try:

Download this app:
http://www.snapfiles.com/get/shellexview.html

Run the app, when it shows all the context menu entries, scroll down to EncodeDivXContextMenu Class if present , and disable that entry.

If that doesn't help , try this:

Open a command window (Start->Run, type in 'cmd' hit enter)
Then type/copy and hit enter:
regsvr32 /u shmedia.dll

Let me know how you get on.

skullfire · 03-14-2006

Thank you so much!!! that worked ^_^

Hengis · 03-14-2006

Joe's the man! Glad it worked for you

joe5 · 03-14-2006

Always happy to help out.

See you around. :smiley:

03-13-2006	#2
joe5 Elite Member Join Date: Jun 2005 Location: Netherlands Posts: 9,025	Hi Skullfire , welcome to PCHF. Youre hjt log is clean , but these can be fixed: O2 - BHO: (no name) - {9EF8ED6F-49DE-AFDE-AD2F-8F6E7D05EDAE} - (no file) O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file) O2 - BHO: (no name) - {AE1C5E16-D5F0-ABCE-C7F2-AA1BF4CCACCE} - (no file) For the rightclick/highlight prob , give this a try: Download this app: http://www.snapfiles.com/get/shellexview.html Run the app, when it shows all the context menu entries, scroll down to EncodeDivXContextMenu Class if present , and disable that entry. If that doesn't help , try this: Open a command window (Start->Run, type in 'cmd' hit enter) Then type/copy and hit enter: regsvr32 /u shmedia.dll Let me know how you get on. __________________ - PCHF Team. - (NL) - Mal-ware Eradicator! - - Online AV Scans - HijackThis! - Bootdisk.com - ATF-Cleaner - Stinger - 'Prework' - 'Afterwork' - PCHF Rules - Donate to PCHF. And get>

03-14-2006	#4
Hengis PCHF Founder & Owner Join Date: Jan 2004 Location: The PCHF Bunker Posts: 14,085 PC Experience: Microsoft Certified Professional	Joe's the man! Glad it worked for you __________________ Pre-Work / System File Checker / Promote PCHF!

03-14-2006	#5
joe5 Elite Member Join Date: Jun 2005 Location: Netherlands Posts: 9,025	Always happy to help out. See you around. :smiley: __________________ - PCHF Team. - (NL) - Mal-ware Eradicator! - - Online AV Scans - HijackThis! - Bootdisk.com - ATF-Cleaner - Stinger - 'Prework' - 'Afterwork' - PCHF Rules - Donate to PCHF. And get>

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03-14-2006	#3
skullfire Bronze Member Join Date: Mar 2006 Posts: 3	Thank you so much!!! that worked ^_^