Windows XP/2000 - Computer keeps freezing up posted in the Operating Systems forums; Hello, my computer keeps freezing up and I need to keep restarting it from the switch in the back. I downloaded ewido anti - malware and it took out 350 ...
Hello, my computer keeps freezing up and I need to keep restarting it from the switch in the back. I downloaded ewido anti - malware and it took out 350 medium threat stuff. and 1 high risk "mal-ware". but I'm still having the problem. Any suggestions please???? Thank you ....
Welcome to PCHF. We have a terrific team of techs here, and I know we can get your computer back up and running.
It sounds like you still have some malware problems going on. It's great that you downloaded ewido, I would like you to still carefully follow the instructions for PreWork in my signature. Many types of malware will reinstall themselves if not removed in a certain way, and not every program can remove everything. So even though you have already run it, I need you to run it again, and post the ewido and HijackThis logs back here.
Thank you so much for your quick reply. ok I will run it again. Im not so good at posting stuff, I mean I will try to post the log here. I think I need to download "hijackthis" to give you the log from that right? And I notice that the computer freezing if I have a connection to the internet( if my cable modem is on). Thank you again for your time and help; I 'll post ASAP
That didn't work im afraid. Look below the reply box for a button that says "manage attachements" and press it , then in the window that comes up press the "browse" button , and navigate to the logs (one by one) and press "upload". Then go back to the other window and post the reply.
Did you use the button when you tried to load that file? If not, can you try reposting it by clicking on the little , click on Browse to locate your file, then click on Upload. Your file will then be viewable to us here.
Make sure that you follow all of the instructions in PreWork, we don't want to see you get reinfected. :smiley:
Sorry, I can't figure out to do any of the steps I was told. Yes, there is still things coming up everytime I run Ewido!!! I know how to "highlight/cut and paste post", but it said somewhere that when you post you should not do that. about unchecking the systems restore box, when I run ewido, it says that there are 2 files that are attached to others, and it asks if I want to extract the whole file. I press no because I am afraid to delete something important with it. ill post back, im afraid the computer will freeze again
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Computer keeps freezing up
Computer keeps freezing up
button when you tried to load that file? If not, can you try reposting it by clicking on the little 
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