First, I am NOT that computer savvy, so answers must be in the form of "computers for dummies":laughing4 . i had a problem with this and had to have it reformatted. when i got it back, there is no sound. says no audio device. everything is hooked up ok. went to emachines and d/l the driver for ac '97. installed everything. still no sound. i also just did that belarc thing but don't know how to post it here for a bit of assistance. nothing is muted, there is no driver for the speakers i think. i'm at the end of my rope. i'm new here too and am not very good with this site yet, so if this is on here already, sorry, couldn't find it. thank you in advance

:smiley: Hi Lisa,

Welcome to PCHF. We have a VERY friendly staff of techs and users on this site, and I am sure that we are going to be able to help you.

First, have you saved the Belarc report? If so, do you know what format?

You could also, copy and paste just the parts that are related to your basic computer information, like the Motherboard, CPU, Soundcard, RAM, and the Audio section.

Have you gone into the control panel to look at the devices section?

Look forward to your reply,

TTFN

LGW

Hya Lisa , while you where on the Emachines website did you also download and install the drivers for the mother board?

i hope this is all you need. i have not gone to devices yet (i will though) and i don't think i downloaded the motherboard driver, just the '97 thing. i'm going to see if i can figure out what that is and try it. thanks.








Windows XP Home Edition Service Pack 2 (build 2600)
Enclosure Type: DesktopProcessor a Main Circuit Board b2.60 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: First International Computer, Inc. VC37GV PCB 2.XX
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD IHB407H 08/21/2003Drives Memory Modules c,d80.02 Gigabytes Usable Hard Drive Capacity
68.38 Gigabytes Hard Drive Free Space

JLMS XJ-HD166S [CD-ROM drive]
LITE-ON LTR-48327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800EB-00DJF0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAHL3264580, rev 77.07W77, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty Local Drive Volumes c: (NTFS on drive 0)80.02 GB68.38 GB free Network Drives None detectedUsers (mouse over user name for details) Printerslocal user accountslast logonhttp://[IMG]file:///C|/Program%2... Lisa McMullin1/9/2006 11:37:20 AM(admin)local system accountshttp://[IMG]file:///C|/Program%2... Administratornever(admin)http://[IMG]file:///C|/Program%2...1;/IMG] ASPNETneverhttp://[IMG]file:///C|/Program%2...91;/IMG] Guestneverhttp://[IMG]file:///C|/Program%2... HelpAssistantneverhttp://[IMG]file:///C|/Program%2...PPORT_388945a0never
[IMG]file:///C|/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Marks a disabled account; [IMG]file:///C|/Program%20Files/Belarc/Advisor/System/local/images/lock.gif[/IMG] Marks a locked account Canon i250on USB001Controllers DisplayStandard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Sampo E15Ts [Monitor] (14.9"vis, s/n MS5393KR00009, October 2003)Bus Adapters MultimediaIntel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
VIA Rev 5 or later USB Universal Host Controller (2x)
VIA USB Enhanced Host Controller Unimodem Half-Duplex Audio DeviceCommunications Other Devices56Kbps Internal Modem

RAS Async AdapterIP Address: 216.24.66.16 / 32Gateway: 216.24.66.16Physical Address: 00:53:45:00:00:00Realtek RTL8139/810x Family Fast Ethernet NICDhcp Server: 192.168.1.1Physical Address: 00:40:CA:67:53ANetworking Dns Servers: 209.145.84.131
216.12.0.20 Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Unknown Device (2x)
USB Printing Support
USB Root Hub (7x)