Hi im new to all this computer stuff so wondered if anyone could help.

I have windows XP and everytime i try to install the drivers/software for my HP printer the computer freezes. The tower 'beeps' as if i have just turned it on and i then have to reset it. This also happens sometimes even if the computer is sitting idol.

If it helps the screen goes all funny i.e loads of different lines across it.
I have formatted my hard drive on advice of a friend but that has not solved the problem.

Hope someone can help or at least point me in the right direction.
Cheers

Hi Leencle,

Welcome to the PC Help Forum.

We have a great team of tech specialists here who will be glad to help you out. Let's get started by ruling out a potential malware problems. Please follow the instructions in the *Prework* link in my signature.

I'm positive we'll get to the bottom of this.

Ive followed all your instructions, it took a while as my pc kept crashing.

Looks pretty good , but these can be fixed:

Nothing that would help with youre prob im afraid.

But can you also post the Ewido log?

This can be artifacts caused by an overheating graphics card as well. Do you know if you have onboard graphics or a regular graphics card?