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Hello everyone.

Since last sunday I've been having problems with my PC. when I try to navigate on the web, if I choose a url from the bookmars or the URL window it will connect inmediately. But, if I type the URL the Explorer remains quiet for about a minute before processing it. I have a similar problem with the office aplications (word, powerpoint) when I try to "save as" any document, the window to save it apperas on the screen, but when clicking on the arrow to select the folder or destination to save it, it frozens for about a minute also.

Or, for example, when clicking on "my computer" there is a long delay before anything appears on the screen whiel a lantern explores to find the drives.

I've run antiviruses (norton first, antivir now) and spyware programs (adaware, spybot and ccache) and two trojans were found but were deleted but the bug continues.

I found this problem las sunday.

Thank you.

Here goes my hijackthis report:

Hya Catire , welcome to PCHF.



I don't see any problems but let Ewido have a go at it:


Download Ewido Security Suite

• Install Ewido Security Suite.
• When installing, under Additional Options uncheck Install background guard and Install scan via context menu
• Launch Ewido, there should be a big "E" icon on your desktop, double-click it.
• The program will prompt you to update click the "OK" button
• The program will now go to the main screen
• You will need to update Ewido to the latest definition files.
• On the left hand side of the main screen click update
• Click on Start
• The update will start and a progress bar will show the updates being installed.*
• After the updates are installed, exit ewido.

Once the updates are installed do the following:

• If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.
• Reboot into Safe Mode, restart your computer, tap the F8* key. Use your up arrow key to highlight Safe Mode, then hit enter.

Close all open windows/programs/folders and then run Ewido.* Have nothing else open while ewido performs its scan!

• Click on Scanner , Settings
• Under "How to scan" all boxes should be selected
• Under "Possibly unwanted software" all boxes should be selected
• Under "What to scan" select scan every file
• Click OK, Complete system scan
• Let the program scan the machine
• If ewido finds anything, it will pop up a notification.*

NOTE:* We have been finding some cases of false positives with the new version of Ewido, so you need to step through the fixes one-by-one.* If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, AOL, pcAnywhere and the game "Risk" have been flagged.* In particular, watch for alerts that have the word "Heuristic" in them - if you recognize the file name as "friendly," these may actually be false positives) select "none" as the action.*

DO NOT check "Perform action with all infections."* If you are unsure of an entry, select "none" for the time being.* We will see that in the log when you post it later and let you know if ewido needs to be run again.


Once the scan has completed, there will be a button located on the bottom of the screen named Save report.

Click Save report. Save the report to your desktop, exit ewido


Note:

If during your scan Ewido "crashes" or "hangs", please try scanning again. Before running the scan, click on 'Scanner' (the 3rd bar from the top on the left) and Choose 'Settings'. Uncheck 'Scan in NTFS Alternate Data Streams' as this can cause problems in overly infected systems. Click 'OK' and run a new scan.



Then please attach the log to a post here by using the "manage attachments" button below the reply box.



Also is youre pc a Sony or do you have Sony hard/software installed?