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PC Forum PC Help Forum » Operating Systems » Windows XP/2000 » [Answered] No Start Bar or Icons on Desktop

Windows XP/2000 - [Answered] No Start Bar or Icons on Desktop posted in the Operating Systems forums; On my desktop (Windows XP) I only have wallpaper...no start bar, no icons. System restore does not have any restore points. I have run many virus scans and spyware/adware programs, ...

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  #1  
Old 08-29-2005
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Default [Answered] No Start Bar or Icons on Desktop

On my desktop (Windows XP) I only have wallpaper...no start bar, no icons. System restore does not have any restore points. I have run many virus scans and spyware/adware programs, but nothing has changed. I can access programs thru the task bar by going CTRL ALT DEL. Any ideas?


  #2  
Old 08-29-2005
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Default Re: No Start Bar or Icons on Desktop

:-) Hi Sadler,


Welcome to PCHF.

I am going to need you to post a HijackThis log in order to be able to help you. There are instructions at the very top of the HijackThis logs forum, it is very important that you follow them carefully before posting your log.

I am also, going to move this post topic to the hijackthis log forum.

Don't worry, our team is really good, we'll have you up and running in no time.

TTFN

T


  #3  
Old 08-29-2005
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Default Re: No Start Bar or Icons on Desktop

Thanks. How do I get to the HiJackThis Website?


  #4  
Old 08-29-2005
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Default Re: No Start Bar or Icons on Desktop

:-D Great question, I'll have to edit the instructions.

Here is the HijackThis! site.

Look forward to seeing your post.

TTFN

T


  #5  
Old 08-29-2005
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Default Re: No Start Bar or Icons on Desktop

Here it is.
Attached Files
File Type: txt hjtlog.txt (14.6 KB, 3 views)


  #6  
Old 08-29-2005
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Default Re: No Start Bar or Icons on Desktop

Sorry took so long to reply...


After Doing All this please post another Hijack This Log:


Show hidden files and folders:


For XP:

1.On the Tools menu in Windows Explorer, click Folder Options.
2.Click the View tab.
3.Under Hidden files and folders, click Show hidden files and folders.
4.If you see a warning message, click Yes.
5.Click Apply.
6.Click OK.

Then disable system restore to prevent re-infection.
(if you have/use it.)
(you can turn it back on when youre pc is clean).


How to disable system restore:

WinXP.

Click the Start button.
Right-click My Computer, and then click Properties.
On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.

Then download Cleanup and run it..When it ask's you to log off please do so. So it can finish cleaning what was in use.



Please download ewido Security Suite
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu."
  • Launch ewido, there should be a big "E" icon on your desktop, double-click it.
  • The program will prompt you to update click the "OK" button
  • The program will now go to the main screen

    You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start

    The update will start and a progress bar will show the updates being installed. After the updates are installed, exit ewido.

    Once the updates are installed do the following:
  • If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.
  • Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Then, run ewido.
  • Close all open windows/programs/folders. Have nothing else open while ewido performs its scan!
  • Click on scanner
  • Click on Settings
    • Under "How to scan" all boxes should be selected
    • Under "Possibly unwanted software" all boxes should be selected
    • Under "What to scan" select scan every file
    • Click OK
  • Click on Complete system scan
  • Let the program scan the machine
  • If ewido finds anything, it will pop up a notification. NOTE: We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, AOL, pcAnywhere and the game "Risk" have been flagged. In particular, watch for alerts that have the word "Heuristic" in them - if you recognize the file name as "friendly," these may actually be false positives) select "none" as the action. DO NOT check "Perform action with all infections." If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report.
  • Click Save report
  • Save the report to your desktop
  • Exit ewido

    And post the log back here. Thanks


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  #7  
Old 08-29-2005
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Default Re: No Start Bar or Icons on Desktop

Here is the info. Thanks for your help.

HKLM\SOFTWARE\Classes\CLSID\{0494D0D1-F8E0-41ad-92A3-14154ECE70AC} -> Spyware.MyWay : Ignored
HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Ignored
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects\{0494D0D1-F8E0-41ad-92A3-14154ECE70AC} -> Spyware.MyWay : Ignored
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\Dbi -> Spyware.BetterInternet : Ignored
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall\WAST -> Spyware.BroadCastPC : Ignored
HKLM\SOFTWARE\Wast -> Spyware.BroadCastPC : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Settings\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Settings\{4D568F0F-8AC9-40AB-88B7-415134C78777} -> Spyware.Begin2Search : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Settings\{52FE5233-367C-4EFB-BDD7-0BE4D212C107} -> Spyware.Begin2Search : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Settings\{CB5B2BC6-F957-4D8A-BE67-83F3EC58BA01} -> Spyware.Begin2Search : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{000006B1-19B5-414A-849F-2A3C64AE6939} -> Spyware.VX2 : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{00000EF1-0786-4633-87C6-1AA7A44296DA} -> Spyware.FavoriteMan : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{0494D0D1-F8E0-41AD-92A3-14154ECE70AC} -> Spyware.MyWay : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{0494D0D9-F8E0-41AD-92A3-14154ECE70AC} -> Spyware.MyWay : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{13197ACE-6851-45C3-A7FF-C281324D5489} -> Spyware.2nsSearch : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -> Spyware.WinFavorites : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{1D7E3B41-23CE-469B-BE1B-A64B877923E1} -> Spyware.BlazeFind : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{36A59337-6EEF-40AE-94B1-ED443A0C4740} -> Spyware.BetterInternet : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{4D568F0F-8AC9-40AB-88B7-415134C78777} -> Spyware.Begin2Search : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{87067F04-DE4C-4688-BC3C-4FCF39D609E7} -> Spyware.WebSearch : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{C900B400-CDFE-11D3-976A-00E02913A9E0} -> Spyware.Webhancer : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{CB5B2BC6-F957-4D8A-BE67-83F3EC58BA01} -> Spyware.Begin2Search : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} -> Spyware.BargainBuddy : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{E0CE16CB-741C-4B24-8D04-A817856E07F4} -> Spyware.Roimoi : Ignored
C:\Program Files\EarthLink 5.0\Access\conmgr.exe -> Heuristic.Win32.Dialer : Ignored
C:\Program Files\EarthLink 5.0\conmgr.exe -> Heuristic.Win32.Dialer : Ignored
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP0\A0000164.exe/icon.exe -> Trojan.VB.ot : Ignored
C:\WINDOWS\SYSTEM32\bbchk.exe -> Spyware.BargainBuddy : Ignored
C:\WINDOWS\SYSTEM32\bGs.dll -> Adware.eZula : Ignored
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Ignored
HKU\S-1-5-21-2496890118-3389649021-2758169613-1006\Software\Microsoft\Windows\CurrentVersion\Ext \Stats\{52FE5233-367C-4EFB-BDD7-0BE4D212C107} -> Spyware.Begin2Search : Cleaned with backup


::Report End



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