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hi, my name is adam, and i'm having a problem!? :cry:

I start my computer up, it loads the windows icon and the little blue loading bar at the bottom, then it flickes of that sreen and apperas with message :

SAS WINDOW: WINLOGON.EXE-Application error,

It then says the exception
A Single step or trace opperation has just been completed
(0x0000004) occured in the application at location 0x00000000

Click on ok to terminate the programme click on canel to debug the programme!

When i click on either ok or cancel, the machine reboots to the same error!


What the hell have i done, how do i solve this!
Thankyou! :cry:

Hello and welcome Tomcoolthegreat

Boot your machine into safemode and then run the following programs:

• If you have any antispyware programs e.g Spybot then run it
  (programs can be found in "Handy Tools" in my signature)
• Click on START -- RUN -- MSCONFIG and press enter

When you are in Msconfig go to the startup and see if there is anything wierd in there or anything relating to Winlogon or SAS. If there is then take the tick out of the box and press APPLY then OK.

Another thing you can do whilst in safemode is run a Hijackthis Log and post it up on the forum for us.

*** EDIT You could also have a virus / trojan so try install Stinger and scanning your system ***

well u see the problem is i can't even launch windows in safe mode, the same message comes up again, any other suggestions?




I feel a complete reinstallation comming on tbh :x

The problem is i don't think ihave the XP disk, will i need to buy another 1?

Ohhh that doesn't sound very good :oops: and no windows CD either. :-o

Have you tried choosing "Last Known Good Configuration" ?
Have you added any new hardware into your system recently?

After reading more threads on this it could be tied up with your user account, but if you can't even get into windows that is going to be a major problem to resolve.

When the error comes up are you able to click on anything else e.g Start Menu?

Check this link below but it relates to a Floppy disk error, are you receiving an error like this ?
http://support.microsoft.com/default...b;en-us;196449