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PC Forum PC Help Forum » Operating Systems » Windows Vista » [Pending] Sound Problems in Vista

Windows Vista - Sound Problems in Vista posted in the Operating Systems forums; Hi. I've already started another thread, but since I also have another problem, Ill ask for help on that one too Ill try explain the issue as good as I ...

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  #1  
Old 09-18-2008
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Default Sound Problems in Vista

Hi.

I've already started another thread, but since I also have another problem, Ill ask for help on that one too Ill try explain the issue as good as I can, so prepare for a long post


When Im on my PC, I play games. And its just a month ago since I bought a new PC.. This one.. But each time I play a game, every other programs (Firefox, VLC etc) looses its sound, or gets muted. I will use Firefox as example, but this issue is the same on every other program.. windows media player, i.explorer etc etc etc...

Ok, so I open my game. Then I want to watch a video on Firefox just while playing.. But then the sound is not there.. So I exit both programs, and relaunching Firefox. The sound is on. Then I open my game again, both sounds works.. BUT then my video is done, and I want to watch another one, the new video I open now is muted... To make the sound come back, I have to quit my game, and firefox, and launch firefox again, BEFORE the game.. This is the same with VLC also, works with 1 video, or 1 song, then if I switch, its muted..

I've asked on my game's Game Support, and he told me to try launch every program I have as Administrator (Run as Administrator), but it didnt work.. Ive told him so, but he havent answered yet.. Those people are using ages to answer.. So today I went down to the store were I bought this PC, and he said that Vistas are new, so it is a lot of bugs and stuff in them.. He also said I should just simply try remove my Vista sound program or something, and just keep the normal Windows sound program thing.. He could try help me in the weekend, but I will just ask here first, since I believe the people here are a lot more experienced.

I hope I wrote the issue clear, and I hope you guys knows a solution


  #2  
Old 09-18-2008
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Default Re: Sound Problems in Vista

Hi mauritsfjeldet and welcome to PCHF

One of our tech team members will assist you soon. In the meantime could you grab some information that may help.

What is your motherboard make and model or Sound card make and model?
If you don't know the answer to that question you can tell us the make and model of the PC.


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  #3  
Old 09-19-2008
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mauritsfjeldet - See this Members User comments on their Profile page
Default Re: Sound Problems in Vista

Can you tell me how to check it? I would like to know also


  #4  
Old 09-20-2008
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Default Re: Sound Problems in Vista

Nevermind to tel how to check, got help with it..

Here is what ASTRA32 says:

Motherboard
System Name Acer Aspire 5720Z
Board Model Acer Nettling

.. And the sound says:

Sound
Sound Chip Vendor Intel Corporation
Sound Chip 8281H (ICH8 Family) HD Audio Controller
AC'97/HDA Codec Name Realtek ALC268


  #5  
Old 09-20-2008
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Default Re: Sound Problems in Vista

... And Model Number is ASPIRE 5720ZG


  #6  
Old 09-21-2008
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Default Re: Sound Problems in Vista

Hi mauritsfjeldet,

If the pc shop want's your to remove the sound software and just use the windows one then I think he means to remove the Acer eAudio Management software.

Try uninstalling this to see if it helps with your problem. If not please let us know.


  #7  
Old 09-21-2008
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Default Re: Sound Problems in Vista

It did not help.. =/



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