ah, sorry I got this thread confused with another for a moment. JB already asked you for your Vista version. Did you manage to install the latest vista service pack after?

A Bad Pool Header could indicate a possible hardware issue related to memory or hard drive, or a related driver. These problems only occur when running Dazzle? When starting?

Hopefully, if we can get the dump/log files posted, this will tell us what was going on at the time of the Blue Screen, and hopefully narrow this problem down. The more we know about the problem, the more likely we'll be able to fix it (as long is it's not an unreleased bug fix for the application itself running with Vista).

its still saying i need to contact the admin on both accounts! what should i do?

err, when you log on as Administrator, I will let you take ownership of those files I promise you captain. It is the whole point of this account, it is a special account that gives you much more permissions over a computer admin account. Is there any chance you could give me screenshots at each point to make sure were not missing an steps here dood?

so what do i do from here:

http://i185.photobucket.com/albums/x...4/pchelp-2.jpg

Advanced from here. You have logged off from your own account and logged on as username: Administrator right?

no what do i have to do? make a new account?

Na, it's already a built in account.

From the Start menu, simply right click on Computer and choose Manage. Expand Local Users and Groups and select the Users folder. The final step is to right-click on the Administrator login and choose properties. Clear the Account is Disabled checkbox and you have now enabled your Administrator account.

If you log off, and select to Switch User. Type in Administrator as the username.