I downloaded Service Pack 1 using Windows Update. Then, it told me it had to restart the PC many times. After the "Shutting Down" screen came on, Stage 1 of 3 of the installation was complete and the computer restarted.

But when it restarted, the installation didn't resume. Instead, a black screen with the following: "!!0xc0190036!! 1316/68500 (mmcss.dll)" shows up. PLEASE SOMEONE HELP.

When I force-restarted the computer, I am getting the same message and the OS won't start. So I emergency restored the computer to an earlier time.

Found a link with a fix here:
0xc0190036 error messagge - TechNet Forums

But it involved buying a new drive. From that post, the error is complaining about the file autochk.exe.mui Perhaps you boot into safe mode (hit the F8 key) when it first starts loading and restore the file from the backup folder SP1 created when it started installing. Should be in C:\Windows but I can't find it on my system. You maybe can replace/restore autochk.exe in C:\Windows\system32. I'm not sure what the extension ".mui" is for, I believe it has something to do with Most Used list or Most recently Used list.

Sorry, not much help. Try a google search on just the error number and you may get some additional hits.

ciao,

rexb

Tony after the restore are you still getting this message?
Do you have the Vista DVD?


I do appoligies I noticed this post added to another thread,sorry for the long delay.

No when I restart I don't get the message

Tony so what do you need to do?Download SP1?

I wanna install it, yes. It's the only update that's ever caused me problems

Hello Tony you can try this:
Turn off firewall then download the correct service pack 1 and save it do not run.

Make sure you computer is fully updated and all upto date drivers installed.

1. Depending on whether you are running the 32-bit or the 64-bit version of Windows Vista, download the update for 32-bit versions or download the update for 64-bit versions.
To determine whether you have the 32-bit or the 64-bit version of Windows Vista, click the Start button , right-click Computer, and then click Properties.
To install SP1 immediately, click Open or Run, and then follow the instructions on your screen. To install SP1 later, click Save to copy the installation file to your computer. When you are ready to install the service pack, open the file you copied to your computer.
1. Follow the instructions on your screen. The computer will restart several times during the installation.
2. After Setup is complete, log on to your computer at the Windows logon prompt. You will receive a message indicating whether the update was successful.
NoteIf you experience problems with peripheral devices after manually downloading and installing SP1 (for example, a printer no longer works, or your computer's sound card doesn't work correctly), a device driver might have been damaged during the installation. To fix the problem, uninstall the driver for the device, go to the device manufacturer's website, and download and install a new copy of the device driver. For more information, see Update a driver for hardware that isn't working properly.