Suggest you download and install this program (it's free) CCleaner ...
Alternative Download.
1. After installing...run the program...click on
Analyzer...then click on
Run Cleaner.
2. On the left side of the window, click on Registry...click on
Scan for issues...click on
Fix selected issues.
This program will cleanup your temp files and cookies.
Also, to help us help you, go to the
Control Panel via the
Member Menu on the left side of this window.
Click on
Edit Options.
Fill in the System Specs information.
If you are not sure what to enter, click on the
< What's inside my PC?> link in my signature.
The Belarc report will give you all the hardware and software information about your computer.