Black screen of death

I have a pointer! And that's it.. Yey.
No safe mode, no VGA mode, no "start with last known good config"... all of them do the same black screen with white pointer. I can whizz around the screen, but that's it, keyboard commands don't respond, can't click, can't open task manager, can't open start menu, nothing.
I don't even have a Vista DVD with me, I only have a recovery Cd which let's me access command prompt. I don't have any restore points to restore to and the "Fix startup problems" says there are no problems with the computer.

I called Microsoft, and they just say that "Since you do not have your Vista DVD to re-install your OS, we cannot help you" basically saying that since I cannot re-install my OS and thus effectively reset my computer to stock Windows settings, they cannot help me.

I don't expect anyone to be able to help.. just sharing my totally awesome experience with Vista Tech Support
It makes me regret buying Vista and not pirating it, at least there'd a be reason as to why I couldn't get Microsoft support for it lol. Bleh.

Needless to say, it was a fresh install of Windows I had just completed a day before leaving to go home (yesterday).

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That's why I say VIVA XP!
Windows Vista is Martian for Windows Millennium Edition btw
I thought you all should know

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Have you tried repairing from the command prompt? Not sure if the instructions are the same for vista and i can't check atm because I formatted my vista drive and haven't reinstalled yet. Post back if you want them anyway - can't hurt to try.

Yep, tried doing sfc /scannow, doesn't work, and ran /R /F check disk, didn't fix anything, at least it didn't make it boot anyways.

I prefer Vista, I just don't get why it suddenly decided to ghey up on me like that

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Didn't really think chkdsk would work for your problem. You probably need to restore it from the repair folder. See my post here - saves me copying and pasting.

http://www.pchelpforum.com/windows-x...tml#post263267

Do up to step 6 - instead step 7 onwards do the following:

cd c:\windows\repair

type: copy DEFAULT c:\windows\system32\config\default
type: copy SAM c:\windows\system32\config\sam
type: copy SECURITY c:\windows\system32\config\security
type: copy SOFTWARE c:\windows\system32\config\software
type: copy SYSTEM c:\windows\system32\config\system

Type Exit - cross fingers and hope it boots.

Am on Vista, not XP

But thanks

I got through to Microsoft finally, got escalated to Tech Level 3. They're sposed to call me back within 24 hours..

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Thats why i said i'm not sure if it'll work and I can't check coz I wiped Vista.

Just checked microsofts website and it should work for vista too.

Well I tried that just in case, it didn't change anything.

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