I'm trying to record something with the microphones right now and I'm having a problem with one of them. One of them works perfectly and picks my voice up no problem. The other is very faint and picks up mostly background noise rather than my voice. They're both brand new and the exact same thing. I don't think I have them configured differently. Does this sound like one of the headsets is bad?

Check your mixer settings

What part of it am I checking? That's just giving me the output volume.

Click Properties, Options, there should be an option to switch to the input mixers

Yeah I made sure they're the same volume and everything. One is definitely quieter than the other, so that must be a hardware issue, right?