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i cant get past the blue screen on my new laptop
the error code is 0x0000c1f5

i can go to safe mode but still gets to blue screen have tried all available options but still no luck plz help

Hi sufcben,

(STOP 0x0000C1F5)
This error is not covered in a Microsoft Knowledge Base article, but has been known to occur. Research has shown that the following procedures have been successful in resolving the error. Please follow these steps in the order given, checking after each one to see if the problem reoccurs.

1. Run System File Checker. Perform this procedure only if you can start Windows. If you cannot, go to Procedure 3.
   1. Click Start, in Start Search box, type cmd.
   2. From Programs list above, right-click cmd.exe, then select Run as administrator.
   3. At UAC screen, enter administrator password or click continue.
   4. At prompt, type sfc /scannow. View Picture
   5. System File Checker starts running. Time required to run is dependant on size of drive and amount of files. View Picture
   6. When completed, type: Exit at prompt, then press Enter. View Picture
   7. The CMD.exe dialog box closes, restart computer.
2. Run Bootrec.exe /FixMbr. To run the Bootrec.exe tool, you must start WinRE. To do this, follow these steps:
   1. Place the Windows Vista installation disk in the optical drive, then restart the computer.
   2. When prompted, press a key to boot from the DVD.
   3. Select a language, time and currency, a keyboard or input method (if necessary), then click Next.
   4. Click Repair your computer.
   5. Click the operating system to repair, then click Next.
   6. In the System Recovery Options dialog box, click Command Prompt.
   7. At prompt, type bootrec /fixmbr, then press ENTER.
   8. Restart computer.
3. For desktop computers, open the case and reseat hard drive cables and memory. For notebook computers, reseat the hard drive and memory. Refer to the instructions in the User's Guide.

Give this a try and get back to us if it helps

D

thanks for that mate just been on phone to hp sent me to pc world so am off there now GREAT!!!

will let u no what happens thanks