Hey, I am getting a series of error messages looping about every ten seconds. The first box says "Windows Explorer has stopped working. Windows is checking for a solution to the problem..." and the second box says ' Windows Explorer is restarting....'

Whenever I shut it down it gives me the following message."The instruction at 0x02491773 referenced memory at 0x02491773. The memory could not be read. Click OK to terminate the program."

I believe this was caused by a Trojan or just spyware. I have searched with several different Anti-spyware (etc) programs and I have removed the original problem but I am sure it altered something related to Windows Explorer. Any help would be deeply appreciated.

(Note: I can still open programs using Windows task manager)

~TJ

Hi welcome to the forum could you try this for me to see if it fixes it.
1.Start Internet Explorer.2.On the Tools menu, click Internet Options.3.Under Temporary Internet files, click Delete Files, click to select the Delete all offline content check box, and then click OK.4.Under History, click Clear History, and then click OK.5.Clear the temporary Internet files and the history cache. To do this, click Clear History under History, click Yes, and then click OK.6.Restart Internet Explorer.

Um, Windows explorer. Windows explorer.

Should I run a hijackthis scan?

I have fixed the problem! After 6 days of annoying pop-ups, I stumbled onto the Microsoft Tech Help (complaint) forum, and read this post

I had this problem for the last 3 days on my laptop. It drove me nuts. I spent 5 hours with Microsoft tech, reinstalled over the os and and still this did not resolve the problem. Finally, they transfered me to there higher tech specialists after 3 days of total hair pulling frustration and in 5 minutes he had it resolved by going into the registry open HKey local machine, software, microsoft,windows, CurrentVersion, explorer,Shared Task Scheduler, and remove two of the four lines that were there. The only lines I kept were "default" "component Catergories cashe daemon" The other lines were placed in there by the spyware and were the infections. Once this was done, it ran perfectly. I can't believe they have not passed this on to their first teir technicians. There needs to be a auto fix for this that one can use to repair this problem.