Alright I will try to describe it the best way I can from the beginning, caution this will be very lengthy...
- I press the in button
- Immediately the "Windows Error Recovery" windows opens, stating
Windows Error Recovery
windows failed to start. A recent Hardware or Software change might be the cause.
If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, choose start Windows Normally.
(Use the arrow keys to highlight your choice.)
Launch Startup Repair(recommended)
Start Windows Normally
Description: Start Windows with its regular setting.
Microsoft Corporation loading screen appears.
Followed by the Startup Repair page. Which states...
Startup Repair
Startup Repair is checking your system for problems...
If problems are found, Startup Repair will fix them automatically. Your computer might restart several times during this process.
No changes will be made to your personal files or information. This might take several minutes.
(Wordless scrolling bar)
Searching for problems...
Cancel
- Then a Microsoft Windows message appears, stating...
Microsoft Windows
Startup Repair cannot repair this computer automatically
Sending more information can help Microsoft create solutions.
Send information about this problem (recommended)
Don't send
View problem details
- Once I click on "view problem details" a drop down menu appears on the bottom of the existing screen, it states...
Problem signature:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 1507349
Problem Signature 05: NoRootCause
Problem Signature 06: NoRootCause
Problem Signature 07: 0
Problem Signature 08: 2
Problem Signature 09: WrpRepair
Problem Signature 10: 0
OS Version: 6.0.6000.2.0.0.2561
Local ID: 1033
Read our privacy statement:
- Once I choose to send the information to Microsoft it bring me to this screen...
Startup Repair
Windows cannot repair this computer automatically
If you have recently attached a device to this compute, such as a camera or a portable music player, remove it and restart your computer. If you continue to see this message, contact your system administrator or computer manufacture for assistance.
Click Finish to exit and shut down your computer.
View diagnostic and repair details
View advanced options for system recovery and support
< Back Finish Cancel
Startup Repair
Diagnosis and repair details:
Startup Repair diagnosis and repair log
----------------------
Last successful boot time: 11/3/2009 2:45:11 PM (GMT)
Number of repair attempts: 23
Session details
----------------------
System Disk = \Device\Harddisk0
Windows directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1
Tests Performed:
----------------------
Name:Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name:System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 172 ms
Tests Performed:
----------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 46 ms
Tests Performed:
----------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 125 ms
Tests Performed:
----------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 468 ms
Tests Performed:
----------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 141 ms
Tests Performed:
----------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 93 ms
Root cause found:
---------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.
--------------------
--------------------
Session details
--------------------
System Disk = \Device\Harddisk0
Window directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1
Tests Performed:
----------------------
Name:Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name:System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 172 ms
Tests Performed:
----------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Tests Performed:
----------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 140 ms
Tests Performed:
----------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 484 ms
Tests Performed:
----------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 156 ms
Tests Performed:
----------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Root cause found:
---------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.
--------------------
--------------------
Session details
--------------------
System Disk = \Device\Harddisk0
Window directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1
Tests Performed:
----------------------
Name:Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name:System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 171 ms
Tests Performed:
----------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 63 ms
Tests Performed:
----------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 140 ms
Tests Performed:
----------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 468 ms
Tests Performed:
----------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Tests Performed:
----------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 140 ms
Tests Performed:
----------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 110 ms
Root cause found:
---------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.
--------------------
--------------------
Close
- If I click the second option:Advanced options it goes to another options page and states...
System Recovery Options
Select and language:
(Drop down Menu)
Select and keyboard layout:
(Drop down Menu)
Next > Cancel
- I enter the required information and click Next, then another screen appears stating...
System Recovery Options
To access recovery options, log on as a local used.
To access the command prompt as well, log on using an administrator account.
User Name( Drop down Menu)Administrator
Guest
My Name
Mcx1
Password:
OK Cancel
- I click on my name and enter my password, then click OK. It then takes me to a new screen stating...
System Recovery Options
Choose a recovery tool
Operating system: Microsoft Windows Vista on (C:) ACER
Startup Repair
Automatically fix problems that are preventing Windows from starting
System Restore
Restore Windows to an earlier point in time
Windows Complete PC Restore
Restore your entire computer from a backup
Windows Memory Diagnostic Tool
Check your computer for memory hardware errors
Command Prompt
Open a command prompt window
Shut Down Restart
At this point I am going to take a break and hope we can resolve this problem from what I have provided, if not then I will pickup from where I left off.
THANK YOU VERY MUCH,
Casey
__________________
My Myspace,
Acer Travelmate 4060, Intel Pentium M Processer 1.73GHz, 504 MB of Ram, 120 GB HDD.
Dell Dimension DIM2350, Intel Pentium 4 Processer 1.80GHz 1.79GHz, 256 MB of Ram,80 GB HDD.
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