Have you tried going into safe mode (press F8 on boot up and select safe mode) its possible you could get to the files that way.
from the good old cmd prompt again type
dir C:\Users\Claire\Pictures\Movie Clips\Ella > c:\pics.txt
dir c:\pics >c:\pics2.txt
You should then have two files in the root of c pics.txt and pics2.txt post those as we can then see what files you have.
can you copy the folder c:\pics ( not the files slect the folder and choose copy) to a pen drive if you have one than at least we have a backup. If you can do you have access to another pc try opening them on another pc it may just work on another pc
from the good old cmd prompt again type
dir C:\Users\Claire\Pictures\Movie Clips\Ella > c:\pics.txt
dir c:\pics >c:\pics2.txt
You should then have two files in the root of c pics.txt and pics2.txt post those as we can then see what files you have.
can you copy the folder c:\pics ( not the files slect the folder and choose copy) to a pen drive if you have one than at least we have a backup. If you can do you have access to another pc try opening them on another pc it may just work on another pc












Then when I tried again the folder would not open back up (not responding) - just like before!

















Linear Mode

