Navigate to and delete the following folder:
c:\users\simone\favorites\shop
Your computer appears to be clean now.
If you are still experiencing problems, please describe it in detail and I'll see if a tech team member will be able to assist you further.
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| Windows Vista & 7 - EXE's won't run posted in the Operating Systems forums; Navigate to and delete the following folder: c:\users\simone\favorites\ shop Your computer appears to be clean now. If you are still experiencing problems, please describe it in detail and I'll see ... |
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#8 |
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Senior Security Analyst
![]() Join Date: Jun 2006
Location: Singapore
Posts: 5,176 PC Experience: PC Guru
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#9 |
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Bronze Member
![]() Join Date: Jun 2009
Posts: 47 PC Experience: Some Experience
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Ok so I've deleted the folder, but my computer still isn't working correctly...I'm sure that something is wrong!
The main problem is that, when I try to open certain programs, they wont open, only some programs will open, but they wont save or open other files, the computer just frizzes! Also when I put a cd,dvd or usb stick in, it wont appear.... |
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#10 |
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Tech Team Leader
![]() ![]() Join Date: Sep 2008
Location: Heart of the US Midwest
Posts: 6,179 PC Experience: Perpetual Student
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Hello Simone,
If you might tell me what you mean when you say
__________________
DCiAdmin PCHF Rules / PreWork / AfterWork / PCHF Downloads / System File Checker Thank you for entrusting your system to PCHF! |
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#11 |
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Bronze Member
![]() Join Date: Jun 2009
Posts: 47 PC Experience: Some Experience
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When I try to save a file in lets say Microsoft Works, it wont respond, it frizzes in the sense that it wont let me do anything, I can't press on anything....
The programs that are working are my picture and music files. I can also open my doc. files, and write one, but I can't save them. The programs I have most difficulty with are the ones I’ve downloaded, fx. Itunes, Paint shop pro, they just wont open at all, nothing happens when I try to open them... |
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#12 |
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Tech Team Leader
![]() ![]() Join Date: Sep 2008
Location: Heart of the US Midwest
Posts: 6,179 PC Experience: Perpetual Student
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Simone,
Your executables might have been impacted by the malware before Chiaz worked with you to remove it. If you could select one program that would be easy to uninstall, and reinstall fresh (if downloaded, redownload the installation; if from CD, install from there). I would like to see if that will make a difference.
__________________
DCiAdmin PCHF Rules / PreWork / AfterWork / PCHF Downloads / System File Checker Thank you for entrusting your system to PCHF! |
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#13 |
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Bronze Member
![]() Join Date: Jun 2009
Posts: 47 PC Experience: Some Experience
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Okay, so I've uninstall, and reinstall a program called PhotoFiltre. It actually working for a sec and another program as well, but then I tried to open it again, and it wouldn't save any files, it froze again....
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#14 |
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Tech Team Leader
![]() ![]() Join Date: Sep 2008
Location: Heart of the US Midwest
Posts: 6,179 PC Experience: Perpetual Student
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Did you download a fresh install or install directly from disk?
__________________
DCiAdmin PCHF Rules / PreWork / AfterWork / PCHF Downloads / System File Checker Thank you for entrusting your system to PCHF! |
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