Nothing yet. Not done searching though

Simone,

I don't know how I didn't find this right off the bat....

DSLReports is quite respectable as well. They offer this

As with ANY Changes on your system, please create a new System Restore point before you begin the steps outlined. If you have any questions, stop and ask. Starting the task over is better than having a fouled system due to misunderstanding

I'm about to start on the link you gave me.

I have a question, do you want me to install my paint shop program first? because it isn't on my computer atm

Simone,

I just realized that my link requires a login at DSL Reports. The logins there are free. If you are unable to obtain the info, let me know and I'll get to you another way.

No I don't have any problem seeing the site, but when it says:

First step: Delete the Jasc Software directory from your hard drive and follow the 3 sets of instructions listed below (the default location is C:\Program Files\ Jasc Software

I can't find the Jasc Software anywhere.....

Are you able to continue then with any of the steps that follow? The software must already be out of Add/Remove Programs and only remain in traces in the Registry.

Yes I could and I did, but to make sure that every single Paint shop file was gone, I deleted everything in that name.

Afterwards I tried to download the program, and when it was done, a box with this text came up:

Could not initialize installation.
C:\User\Simone\AppData\Local\Temp\pswi_preloaded.e xe

The specified file was not found.

I've seen this box before, and I'm almost sure that If we find this file it will work again...What do you think?