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I have downloaded a piece of software from a PC magazine.
The software is called "AdsCleaner"

When I boot up my machine it gives an error referring to a file called 'user32.dll'.

I cannot uninstall the program.

When I try to uninstall I get a message saying

'Cannot open file C:\PROGRAM FILES\ADSCLEANER TRIAL\uninstall.ini'

I have tried sending an email to the manufacturers, which got bounced back to me.

What do I do now?

EDITED to add : I am using Windows 98SE

I did a quick google search and this seems kinda promising.

"Try replacing user32.dll in your C:\Windows\System folder using System File Checker
(Run:sfc) and your Win CD"

To uninstall this utility, delete the executable file.

I think you should do the "Prework" link in red below on my signiture.

Unfortunately, I bought the PC second hand, and do not have the windows disc.

It gets worse.

Upon rebooting, I get the following error :
"the procedure entry point RealGetWindowClassA could not be located in the dynamic link library user32.dll"

I have tried deleting the EXE files. The program STILL runs on startup.
I have removed the program from the Windows startup folder.
It still runs.
I've removed it from MSCONFIG
It still runs.

ummmm......help.

Give this program uninstaller a go it has a force uninstall option and cleans up alot of left over file and registry entries. Alot better than the Windows add remove applet.http://www.zardssoftware.com/uninsta...installer.html
good luck hope it helps

Always your choice but go for Jelly Bean's suggestion but also try downloading

CCleaner from CCleaner - Download
which will work with 98SE. Then:

CCleaner:

Under the Cleaner section: select “Run Cleaner”

Under the Registry section: select “Scan for Issues”

(when asked about registry “Backup” save & then accept where it saves it to.)
then “Fix Selected Issues”

Do the Registry option again..



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