I have a Windows 95 pc at home that I use to connect to the internet using a dial up account . The pc has an internal modem which no longer seems to be working ( it was the last time i used the pc 2 weeks ago)

The modem is a Rockwell Voice Modem
Connection preferences are data bits 8
Parity none
Stop Bits 1

The Port is Communications Port (COM1)
and max speed is 115200
Only connect at this speed is unticked

Its not a cabling or phone line issue as im using my laptop to connect to the same account using the same phone line and cables.

But the error message on dial is cannot connect to the remote computer and there is no dialling taking place.

I wouls be grateful for any help.

No changes have been made to any settings and the modem was working the last time i tried to dial up.

When i go into modem properties and the diagnostics tab i get the messgae that
the modem failed to respond.Make sure it is properly connected and turned on. If its internal verify that th einterrupt for the port is properly set.

Sorry for the information above that is irrelevant but i thought it better to give too much information rather than too little.

Thank you

Hello Stjovite,

According to your symptoms in my experience I would be fairly certain your modem is just bad. If you haven't made any changes to your operating system since 2 weeks ago or any hardware changes, then it is pretty safe to say your modem is bad. Especially if the self diagnostic says the modem is not responding.

The only thing to try is to reseat the modem (unplug and replug it back in) and/or change the modem to a different PCI slot.

Hope that helps!

Thanks for the suggestion . I know how to do that with an external modem but not with an internal one ?

You will have to open the case and remove the modem PCI card. It is one screw, then just pulling the card out/pushing it back in.

Try reseating the card like Wadd said it sounds like it may have received a spike down the phone line. There is a tick box you can tick to wait for dial tone before dialing try that if it still won't dial I'd say it's shot. If you think it may be a registry problem at the command prompt run scanreg /fix this will hopefully fix it if it's a registry problem fro memory this works in 95.